Reviews of SBAS Parent App

By: ILMASOFT - ISIMS App

List of user reviews and ratings for SBAS Parent App

Total ratings

4.00 (Rating count: 823)

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Review summary

Users find the SBAS Parent App very helpful for tracking school buses and ensuring children's safety, appreciating features like live maps and direct driver contacts. However, multiple reviews report issues with app crashes, delayed or inaccurate updates, and occasional notification errors causing confusion. Users also desire enhanced features like custom alerts and multi-child tracking. The developer's responsive support and ongoing improvements garner positive feedback, but technical reliability and real-time accuracy remain common concerns.

Pros

Helps parents track the school bus in real-time, providing peace of mind about their children's transportation.
Useful and convenient for managing time and coordinating bus arrivals and departures.
Includes features such as viewing bus location on map and access to driver and assistant contact numbers.
Responsive and supportive customer service that addresses user issues promptly.
Saves time and reduces anxiety by minimizing unnecessary calls to bus attendants.

Cons

App stability issues including crashes and failure to open or update in a timely manner, especially during peak times.
Lack of real-time or accurate status updates can lead to confusing or incorrect notifications about bus pickup/drop-off.
User interface problems such as the map sometimes not opening or needing to reopen the app to work.
Limited features, such as no custom alerts or inability to track multiple children before an update resolved one account issue.
Errors in registration process or inconsistencies in driver information, causing inconvenience or mistrust.

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User Reviews

Recent rating average: 3.60

All time rating average: 4.00

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11% (3)

Date	Author	Comment
2025-02-04	su*****	Some time it's too late to update... please improve..
Some time it's too late to update... please improve..
2025-01-17	Sy*****	App crashes, does not open
App crashes, does not open
2024-12-09	Ru*****	It's really necessary Amazing wonderful helpful for parents thank you 🙏
It's really necessary Amazing wonderful helpful for parents thank you 🙏
2024-12-09	Im*****	Wished there was an alert when bus is 3 or 5 mins away.
Wished there was an alert when bus is 3 or 5 mins away.
2024-11-29	na*****	During peak times, the app doesnt work at all.
During peak times, the app doesnt work at all.
2024-11-29	ru*****	The tracking app doesn't give real time updates.
The tracking app doesn't give real time updates.
2024-11-26	Ba*****	The application is not at all working properly.
The application is not at all working properly.
2024-10-25	Re*****	Very useful and convenient for school buses
Very useful and convenient for school buses
2024-10-23	Ro*****	Gives extremely accurate information
Gives extremely accurate information
2024-10-22	Pr*****	We feel safe and secure with respect to our kids transport with this app... it updates on time correctly
We feel safe and secure with respect to our kids transport with this app... it updates on time correctly