Date	Author	Comment
2023-09-23	ST*****	I have the iGO Royal UF e-bike. It will not pair with the Android iGO Connect app in my Samsung Galaxy S20 Ultra. I filled out the Customer Support form, got a case number, but am still waiting to hear from technical support. Very disappointed.
I have the iGO Royal UF e-bike. It will not pair with the Android iGO Connect app in my Samsung Galaxy S20 Ultra. I filled out the Customer Support form, got a case number, but am still waiting to hear from technical support. Very disappointed.
2023-04-13	Pa*****	Horribleeeeeeee.... can't get anything accomplished on this stupid app
Horribleeeeeeee.... can't get anything accomplished on this stupid app
2023-03-01	Ji*****	I have a modern Samsung S22 Ultra and am unable to connect my bike to the iGO app. A scan shows no results. In reviewing other comments here, it appears you folks have failed big time. Word spreads. It would be in your interest to fix this, high priority. OK, problem solved. Why not just list the bikes in all manuals that have this technology. Mine does not, but I wasted hours of my time to make that determination.
I have a modern Samsung S22 Ultra and am unable to connect my bike to the iGO app. A scan shows no results. In reviewing other comments here, it appears you folks have failed big time. Word spreads. It would be in your interest to fix this, high priority. OK, problem solved. Why not just list the bikes in all manuals that have this technology. Mine does not, but I wasted hours of my time to make that determination.
2022-11-07	Ro*****	Unable to connect to android ??
Unable to connect to android ??
2022-09-21	Br*****	Error loading alt settings.
Error loading alt settings.
2022-06-02	Pr*****	Updates? When are you going to provide an app update?
Updates? When are you going to provide an app update?
2021-07-19	wa*****	Dosnt work
Dosnt work
2021-05-25	Jo*****	Pretty useless app. Maybe time to update it with more features
Pretty useless app. Maybe time to update it with more features
2020-11-04	Br*****	Worked fine until recent update. Now I get more power from my bike where before it was underperforming. But now my bike consistently after five minutes of riding loses power. It will drop down to 250w max power and I have to restart bike to use again. Happens on hills too. It didn't do this before the last update.
Worked fine until recent update. Now I get more power from my bike where before it was underperforming. But now my bike consistently after five minutes of riding loses power. It will drop down to 250w max power and I have to restart bike to use again. Happens on hills too. It didn't do this before the last update.
2020-09-29	St*****	Please remove the need to swipe in from the side to enable Off Road Mode. Android uses this motion in the OS to go back a screen. So there is no way to enter Off Road Mode unless I go into my settings and to off system gestures which is a pain to do twice a day. Please just add the mode to the GUI and stop trying to hide it as everyone that reads the manual knows it's there. It's not exactly a secret!
Please remove the need to swipe in from the side to enable Off Road Mode. Android uses this motion in the OS to go back a screen. So there is no way to enter Off Road Mode unless I go into my settings and to off system gestures which is a pain to do twice a day. Please just add the mode to the GUI and stop trying to hide it as everyone that reads the manual knows it's there. It's not exactly a secret!

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