Reviews of IDW Digital Comics Experience

By: Idea and Design Works App

List of user reviews and ratings for IDW Digital Comics Experience

Total ratings

2.80 (Rating count: 180)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

The IDW Digital Comics Experience app provides a decent reader and access to a broad comic catalog with helpful customer service. However, multiple reviews highlight serious issues including frequent app crashes, poor search functionality, failure to show purchased comics causing duplicate purchases, lack of offline reading and zooming features, and store synchronization problems. Users also complain about delayed release availability and missing organizational tools. Overall, while the content is appreciated, app functionality and stability need significant improvement to enhance the user experience.

Pros

Decent comic reader with improved book reading interface compared to the old app.
Ability to read purchased comics within the app without relying on web browser.
Customer service can be helpful in resolving purchase issues.
Relatively inexpensive comic prices compared to physical copies.
Offers access to a wide catalogue of IDW digital comics, including popular series like Sonic and TMNT.

Cons

Frequent app glitches: freezing, slow loading, and crashes during use.
Poor search functionality making it hard to find comics or new releases.
Purchased comics sometimes do not appear in the app, leading to repurchasing and loss of previously bought content.
Lack of features: no offline downloads, no zoom or rotation, no progress tracking, and no library organization.
Store issues: errors when trying to buy new comics, delayed availability of new releases, and inconsistent syncing with website accounts.

Upgrade to see all 24 reviews

User Reviews

Recent rating average: 1.90

All time rating average: 2.80

Upgrade to see all 24 reviews

42% (10)

Date	Author	Comment
2025-01-19	Ty*****	Would be a 5 star if not for one major issue. I had to purchase a comic TWICE! I purchased Sonic volume 1 and started to read without downloading the comic. I had to go do something mid read so I closed the app. When I opened the app again there is no option anywhere to read the comic. The only thing I could tap on was the purchase button. There isn't a "My purchases" or anything like that. So I purchased it a second time and downloaded it this time. I was, however, robbed of $10.
Would be a 5 star if not for one major issue. I had to purchase a comic TWICE! I purchased Sonic volume 1 and started to read without downloading the comic. I had to go do something mid read so I closed the app. When I opened the app again there is no option anywhere to read the comic. The only thing I could tap on was the purchase button. There isn't a "My purchases" or anything like that. So I purchased it a second time and downloaded it this time. I was, however, robbed of $10.
2025-01-09	No*****	Not only have my numerous purchases of .pdf digital comics been revoked in favor of forcing me to use their online app to read them over the web instead... but my purchases don't even show up in the app anyways, so my comics have just been stolen outright! Never buy from this company.
Not only have my numerous purchases of .pdf digital comics been revoked in favor of forcing me to use their online app to read them over the web instead... but my purchases don't even show up in the app anyways, so my comics have just been stolen outright! Never buy from this company.
2024-12-28	Ja*****	For a long time this app was nonfunctional for me: the shop wouldn't show new releases, and it wouldn't let me buy any comics at all. That seems to have been fixed, but with the new version the quality of the comic pages has been cranked waaaaay down and they look awful. If you're selling comics, the most important thing is for them to look good! I cannot recommend this app.
For a long time this app was nonfunctional for me: the shop wouldn't show new releases, and it wouldn't let me buy any comics at all. That seems to have been fixed, but with the new version the quality of the comic pages has been cranked waaaaay down and they look awful. If you're selling comics, the most important thing is for them to look good! I cannot recommend this app.
2024-12-18	Ba*****	After the update the app is TERRIBLE, it used to be simple and easy to navigate. but now? I can't find anything, the search option barley even works and shows me everything but the thing I searched for
After the update the app is TERRIBLE, it used to be simple and easy to navigate. but now? I can't find anything, the search option barley even works and shows me everything but the thing I searched for
2024-12-12	Sa*****	The main page is quite laggy and in the reader the help page doesn't work. The reader is also very bad.
The main page is quite laggy and in the reader the help page doesn't work. The reader is also very bad.
2024-08-02	Ma*****	This app is garbage. The search is almost useless. Can't read in landscape mode, books are blurry if you zoom in. No library organization. Unresponsive support. No option to download for offline reading. Many titles won't load, to read, or purchase. Terrible.
This app is garbage. The search is almost useless. Can't read in landscape mode, books are blurry if you zoom in. No library organization. Unresponsive support. No option to download for offline reading. Many titles won't load, to read, or purchase. Terrible.
2023-12-10	Ev*****	While this is a decent reader, the store experience over the months has continued to be miserable with a number of bugs, terrible navigation, and numerous instances where a series I would like to read just wouldn't display. Like, sure, I'd love to give you money to read more comic. Too bad it won't display the issues or show releases as recently as the web store showed. I might as well stop reading these and go read fan-made material again.
While this is a decent reader, the store experience over the months has continued to be miserable with a number of bugs, terrible navigation, and numerous instances where a series I would like to read just wouldn't display. Like, sure, I'd love to give you money to read more comic. Too bad it won't display the issues or show releases as recently as the web store showed. I might as well stop reading these and go read fan-made material again.
2023-12-06	St*****	App barely functions. Cannot access any new comic book series. Screen freezes every time. Edit 12/6. Literally cannot buy any comics. Error message saying "cannot be found." On top of this, my account can't sync to the website any longer and I've lost around 100 digitally purchased comics. I've reached out to idw and have no gotten a response. Absolutely ridiculous.
App barely functions. Cannot access any new comic book series. Screen freezes every time. Edit 12/6. Literally cannot buy any comics. Error message saying "cannot be found." On top of this, my account can't sync to the website any longer and I've lost around 100 digitally purchased comics. I've reached out to idw and have no gotten a response. Absolutely ridiculous.
2023-11-08	Ty*****	The guys at IDW seriously need to update this app constantly. Especially whenever a new comic is released and you can't make a purchase because it still says "coming soon" even though the comic has been out for over a week. Fix it. Also, when I try to purchase on the day of release it comes up with an error message for NO REASON! This app needs to be consistently updated and synced with the desktop version whenever an order is made! Fix your app IDW! NOW!
The guys at IDW seriously need to update this app constantly. Especially whenever a new comic is released and you can't make a purchase because it still says "coming soon" even though the comic has been out for over a week. Fix it. Also, when I try to purchase on the day of release it comes up with an error message for NO REASON! This app needs to be consistently updated and synced with the desktop version whenever an order is made! Fix your app IDW! NOW!
2023-10-17	Ra*****	The issue regarding not being able to buy any new comics has been resolved and I am once again, very satisfied with this app. A few bucks for comics is a steal and although not being able to download them due to DRM-related issues is unfortunate, I'm still glad I can read these comics. Excellent!
The issue regarding not being able to buy any new comics has been resolved and I am once again, very satisfied with this app. A few bucks for comics is a steal and although not being able to download them due to DRM-related issues is unfortunate, I'm still glad I can read these comics. Excellent!