Reviews of IDW Digital Comics Experience

By: Idea and Design Works

List of user reviews and ratings for IDW Digital Comics Experience

Total ratings

2.83 (Rating count: 178)

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Review summary

The IDW Digital Comics Experience app provides a decent reader and access to a broad comic catalog with helpful customer service. However, multiple reviews highlight serious issues including frequent app crashes, poor search functionality, failure to show purchased comics causing duplicate purchases, lack of offline reading and zooming features, and store synchronization problems. Users also complain about delayed release availability and missing organizational tools. Overall, while the content is appreciated, app functionality and stability need significant improvement to enhance the user experience.

Pros

Decent comic reader with improved book reading interface compared to the old app.
Ability to read purchased comics within the app without relying on web browser.
Customer service can be helpful in resolving purchase issues.
Relatively inexpensive comic prices compared to physical copies.
Offers access to a wide catalogue of IDW digital comics, including popular series like Sonic and TMNT.

Cons

Frequent app glitches: freezing, slow loading, and crashes during use.
Poor search functionality making it hard to find comics or new releases.
Purchased comics sometimes do not appear in the app, leading to repurchasing and loss of previously bought content.
Lack of features: no offline downloads, no zoom or rotation, no progress tracking, and no library organization.
Store issues: errors when trying to buy new comics, delayed availability of new releases, and inconsistent syncing with website accounts.

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User Reviews

Recent rating average: 1.90

All time rating average: 2.83

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18% (10)

Date	Author	Comment
2025-01-19	Ty*****	Would be a 5 star if not for one major issue. I had to purchase a comic TWICE! I purchased Sonic volume 1 and started to read without downloading the comic. I had to go do something mid read so I closed the app. When I opened the app again there is no option anywhere to read the comic. The only thing I could tap on was the purchase button. There isn't a "My purchases" or anything like that. So I purchased it a second time and downloaded it this time. I was, however, robbed of $10.
Would be a 5 star if not for one major issue. I had to purchase a comic TWICE! I purchased Sonic volume 1 and started to read without downloading the comic. I had to go do something mid read so I closed the app. When I opened the app again there is no option anywhere to read the comic. The only thing I could tap on was the purchase button. There isn't a "My purchases" or anything like that. So I purchased it a second time and downloaded it this time. I was, however, robbed of $10.
2025-01-09	No*****	Not only have my numerous purchases of .pdf digital comics been revoked in favor of forcing me to use their online app to read them over the web instead... but my purchases don't even show up in the app anyways, so my comics have just been stolen outright! Never buy from this company.
Not only have my numerous purchases of .pdf digital comics been revoked in favor of forcing me to use their online app to read them over the web instead... but my purchases don't even show up in the app anyways, so my comics have just been stolen outright! Never buy from this company.