HelpDesk Host

Name: HelpDesk Host
Rating: 1.47 (872 reviews)
Author: IDrive Inc

By: IDrive Inc

Instant On-demand remote support or schedule a session with HelpDesk by RemotePC

Features & Capabilities

HelpDesk Host by RemotePC offers instant on-demand remote support or scheduled sessions, enabling technicians to securely access your Android device for troubleshooting. With a simple one-time app installation and necessary Accessibility permissions, you can grant remote control safely using the Android OS accessibility API.

Features include secure remote sessions protected by TLS v1.2/AES 256-bit encryption, real-time chat with technicians, and transparent identity verification to ensure security. The app prioritizes your control and privacy, showing technician details and requiring your permission before connecting. HelpDesk Host is an easy and secure way to resolve device issues promptly.

User Growth & Download Statistics

App Privacy & Security

By:

Downloads:

Rating:

Version:

1.1.2 Last updated: 2025-04-03

Version code:

Creation date:

2022-08-23

Publisher country:

Permissions:

android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION Moderate risk
android.permission.FOREGROUND_SERVICE_REMOTE_MESSAGING Moderate risk
android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk

Size:

19.84MB

Email:

su*****@remotepc.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 145,077 ▲ 469

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

IDrive Inc

Google Play Store

https://play.google.com/store/apps/details?id=com.idrive.helpdesk.host

Email:

su*****@remotepc.com

Website:

https://www.remotepc.com/helpdesk/

User Reviews

User reviews largely label HelpDesk Host as a scam. The main issues are requests for screen sharing and extensive device permissions, which users fear allow full phone access. Many reports describe financial losses and data breaches (bank accounts, credit cards, gift cards). Several reviewers say support pressured them to download the app, and some claim it led to removal warnings. A few neutral or positive mentions exist, but negative feedback clearly dominates.

Pros

Occasional positive sentiment like 'This is awesome'.
Some reviews note good customer understanding and helpful support.

Cons

Widespread fraud/scam claims; app described as a scam by many reviewers.
Requests for screen sharing and broad device permissions, enabling control over the phone.
Financial harm: reports of bank accounts being drained, credit card data being requested or stolen, and gift-card scams.
Security concerns: hackers/cyber criminals and potential phone compromise.
Warnings to avoid download and occasional mentions of removal from app stores.