Reviews of ID-Pal

By: ID-Pal Ltd. App

List of user reviews and ratings for ID-Pal

Total ratings

4.15 (Rating count: 34,805)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

ID-Pal is praised for being easy to use, having clear instructions, fast document uploads, and an overall positive, organized feel. However, several reviews note usability friction—described as fiddly or hard to navigate—and frequent resubmissions due to unclear errors or guidance. A minority mention privacy concerns about data requests, occasional document recognition issues, and limited support. Overall, the positives outweigh the negatives, but error messaging and input flow could be improved.

Pros

Easy to use / intuitive
Clear instructions
Fast upload / fast performance
Generally positive overall experience
Organized / authentic feel

Cons

Usability friction: difficult to use, fiddly, not intuitive
Repeated submissions and unclear error messages / lack of guidance

Upgrade to see all 269 reviews

User Reviews

Recent rating average: 3.80

All time rating average: 4.15

Upgrade to see all 269 reviews

32% (85)

Date	Author	Comment
2026-08-04	Be*****	Good
Good
2026-08-04	Ey*****	Very easy to use.
Very easy to use.
2026-08-03	Ra*****	Very handy
Very handy
2026-08-02	A *****	Worst app ever!!!!! Doesn't load docs, continuous error messges
Worst app ever!!!!! Doesn't load docs, continuous error messges
2026-08-01	Mo*****	excellent
excellent
2026-07-31	Mi*****	nice app
nice app
2026-07-31	Ja*****	This is actually very quick
This is actually very quick
2026-07-30	Ia*****	if not quite perfect, it goes round in circles. most annoying app to get my own money
if not quite perfect, it goes round in circles. most annoying app to get my own money
2026-07-30	Bu*****	very easy app
very easy app
2026-07-29	Ni*****	can't connect to Internet if your ISP blocks ads domains
can't connect to Internet if your ISP blocks ads domains