Reviews of Ibotta: Save & Earn Cash Back

By: Ibotta App

List of user reviews and ratings for Ibotta: Save & Earn Cash Back

Total ratings

4.54 (Rating count: 719,839)

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Review summary

Reviewers praise Ibotta as easy to use and effective for earning cash back with a wide range of offers. However, recurring issues include cashback not posting, receipts/barcodes failing to scan, offers disappearing, app instability, and mixed quality of customer support. Overall, it’s a useful money-saving tool when it works, but reliability problems hinder consistent satisfaction.

Pros

Easy to use / user-friendly interface
Provides cash back on everyday purchases
Fast payouts / quick cash out
Large variety of offers / many items to choose from
Helps save money on regular shopping

Cons

Cashback not credited / rewards not posting or disappearing
Receipts or barcode scanning failures / unreadable receipts
Offers not showing or not applying to eligible items
App instability / crashes or won’t open at times
Customer support responses can be slow or unhelpful

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User Reviews

Recent rating average: 3.00

All time rating average: 4.54

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34% (333)

Date	Author	Comment
2026-09-02	Jo*****	Still 5 stars, but great support team!
Still 5 stars, but great support team!
2026-09-02	Ji*****	doesn't work. will scan receipt but app won't verify I have bought the item, even if I scan in the barcode on the item.
doesn't work. will scan receipt but app won't verify I have bought the item, even if I scan in the barcode on the item.
2026-09-02	Ba*****	money Saving App. why not get cash back on items you by. I've been using OBOTTA for a while now and made back almost $900.00. I love ibotta
money Saving App. why not get cash back on items you by. I've been using OBOTTA for a while now and made back almost $900.00. I love ibotta
2026-09-02	Mr*****	ibotta REVERSED ALL the EARNINGS in AN app, now it states - in the account BUT PART of the EARNINGS was THERE before they REVERSED EARNINGS!! BWARE this app may be turning into a SCAM APP!!
ibotta REVERSED ALL the EARNINGS in AN app, now it states - in the account BUT PART of the EARNINGS was THERE before they REVERSED EARNINGS!! BWARE this app may be turning into a SCAM APP!!
2026-09-01	Lo*****	very disappointeding.. heard good things from people.. not my experience. wasted a pretty good amount of times clicking pictures of these receipts the ones we're supposed to be for any offer they sent back to me saying that they could not find a match when it was for anything when I said something they played Dumb and then after weeks have enough for a cash out of course I get an error msg all b.s. just a total disappointing waste
very disappointeding.. heard good things from people.. not my experience. wasted a pretty good amount of times clicking pictures of these receipts the ones we're supposed to be for any offer they sent back to me saying that they could not find a match when it was for anything when I said something they played Dumb and then after weeks have enough for a cash out of course I get an error msg all b.s. just a total disappointing waste
2026-09-01	Co*****	EPIC
EPIC
2026-09-01	Ro*****	it's great 👍
it's great 👍
2026-09-01	Sh*****	great customer service in comparison to other cash back apps!
great customer service in comparison to other cash back apps!
2026-08-31	Na*****	emailed customer service about a question I had and the response was my account has been deactivated for violation of terms. no reason given and won't say what terms I violated. all I did was ask a question about a receipt and deactivated me. nonwonder they are under investigation for fraud. look it up it's true. scam app and waste of time
emailed customer service about a question I had and the response was my account has been deactivated for violation of terms. no reason given and won't say what terms I violated. all I did was ask a question about a receipt and deactivated me. nonwonder they are under investigation for fraud. look it up it's true. scam app and waste of time
2026-08-31	Mi*****	no way this app should be this highly rated. look at the reviews most are fake. will not pay out. keeps telling me something went wrong. been three days and still no response from the chat bot about why i cant cash out.
no way this app should be this highly rated. look at the reviews most are fake. will not pay out. keeps telling me something went wrong. been three days and still no response from the chat bot about why i cant cash out.