Reviews of Ibotta: Save & Earn Cash Back

By: Ibotta

List of user reviews and ratings for Ibotta: Save & Earn Cash Back

Total ratings

4.55 (Rating count: 717,985)

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Review summary

Reviewers praise Ibotta as easy to use and effective for earning cash back with a wide range of offers. However, recurring issues include cashback not posting, receipts/barcodes failing to scan, offers disappearing, app instability, and mixed quality of customer support. Overall, it’s a useful money-saving tool when it works, but reliability problems hinder consistent satisfaction.

Pros

Easy to use / user-friendly interface
Provides cash back on everyday purchases
Fast payouts / quick cash out
Large variety of offers / many items to choose from
Helps save money on regular shopping

Cons

Cashback not credited / rewards not posting or disappearing
Receipts or barcode scanning failures / unreadable receipts
Offers not showing or not applying to eligible items
App instability / crashes or won’t open at times
Customer support responses can be slow or unhelpful

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User Reviews

Recent rating average: 3.10

All time rating average: 4.55

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0% (256)

Date	Author	Comment
2026-06-24	Or*****	After 6 years use, this app has been pretty decent. The main issue I have is with the membership-based warehouse club cash rebates. Since day one of using this app, Ibotta still hasn't matched the correct sizing and/or bulk packaging that these stores carry. Even though you purchase the item that is listed for the cash rebate, unfortunately, it will not match the cash rebate due to this factif purchased at a membership-based warehouse club. Hence, you will never receive the rebate ever.
After 6 years use, this app has been pretty decent. The main issue I have is with the membership-based warehouse club cash rebates. Since day one of using this app, Ibotta still hasn't matched the correct sizing and/or bulk packaging that these stores carry. Even though you purchase the item that is listed for the cash rebate, unfortunately, it will not match the cash rebate due to this factif purchased at a membership-based warehouse club. Hence, you will never receive the rebate ever.
2026-06-23	Lu*****	horrible, I spent literally almost 2 whole days to upload my walmart receipts. It always crashes. sorry for the interruption. drives me crazy. I re-download the app. restarted my phone. just ridiculous.
horrible, I spent literally almost 2 whole days to upload my walmart receipts. It always crashes. sorry for the interruption. drives me crazy. I re-download the app. restarted my phone. just ridiculous.
2026-06-23	Be*****	love this app. helps to save money on a few things I will not buy store brand of.
love this app. helps to save money on a few things I will not buy store brand of.