Reviews of CellFin

By: Islami Bank Bangladesh PLC App

List of user reviews and ratings for CellFin

Total ratings

4.07 (Rating count: 46,008)

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Review summary

CellFin receives strong praise for being a very good, easy-to-use and helpful app. However, recurring issues impact user experience: customer service is frequently unresponsive, making it hard to get assistance; OTP/login problems and confusing OTP fields cause login frustrations; users must visit a bank for device changes or password updates, which is inconvenient; there are calls for biometric login improvements and other feature enhancements. Addressing these faults could turn a generally positive impression into a consistently reliable app.

Pros

Very good app
This app is very helpful
Very easy to use
Good / nice
Helpful / user-friendly experience

Cons

Poor/unresponsive customer service
OTP/login problems and confusing OTP fields
Inconvenience of needing to visit a bank for device/password changes
Biometric login options need update
App needs overall improvements

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User Reviews

Recent rating average: 4.30

All time rating average: 4.07

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23% (205)

Date	Author	Comment
2026-07-13	MD*****	nice app
nice app
2026-07-13	Mo*****	Good
Good
2026-07-13	Ma*****	সবকিছু ভালো তবে অন লাইন টাকা ট্রান্সফার লিমিট বাড়ানো উচিত
সবকিছু ভালো তবে অন লাইন টাকা ট্রান্সফার লিমিট বাড়ানো উচিত
2026-07-13	Ta*****	Fingerprint login is not available
Fingerprint login is not available
2026-07-13	Sa*****	good
good
2026-07-12	Ma*****	This App is so much smart. Its helps people smartly.
This App is so much smart. Its helps people smartly.
2026-07-12	Sa*****	Updated version are not working to input OTP. So I am unable to transfer & payment. Please solve the issue.
Updated version are not working to input OTP. So I am unable to transfer & payment. Please solve the issue.
2026-07-12	Nu*****	selfie Mcash balance dekha jaaye na Keno?
selfie Mcash balance dekha jaaye na Keno?
2026-07-12	Mo*****	গুড এ্যাপ
গুড এ্যাপ
2026-07-12	Da*****	This was a Great 👍🏻
This was a Great 👍🏻