Reviews of iBaby Care

By: iBaby Labs, Inc. App

List of user reviews and ratings for iBaby Care

Total ratings

1.92 (Rating count: 2,811)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Android reviews praise the camera quality but are overwhelmed by instability and connectivity problems. Repeated crashes, slow loads, and background alert failures undermine monitoring. Setup, Wi-Fi compatibility, and tablet support are frequently cited pain points, along with unresponsive support. The hardware is valued by some as a solid monitor, especially its night vision and optional ambient sound features, but the Android app's instability dominates user sentiment.

Pros

Great camera quality with strong night vision
Ambient music/white-noise features are appreciated
Some reviewers describe the device/app as reliable and 'cool' when it works
Positive sentiment toward the overall design and camera system from some users

Cons

Frequent crashes and instability on Android; app often freezes or requires restarts
Notifications and audible alerts often fail in the background; sound may stop
Setup and connectivity issues, including trouble pairing new devices and 2.4/5GHz Wi-Fi compatibility
Tablet/Android compatibility gaps; not downloadable on tablets and landscape issues
Customer support is slow or unresponsive

Upgrade to see all 72 reviews

User Reviews

Recent rating average: 2.00

All time rating average: 1.92

Upgrade to see all 72 reviews

68% (49)

Date	Author	Comment
2026-07-09	gr*****	doesn't always work
doesn't always work
2026-06-24	De*****	app no longer works, support page has been removed. camera continues to say offline 2 seconds after opening the app, even after reinstalling and removing and re-adding the device to the app.
app no longer works, support page has been removed. camera continues to say offline 2 seconds after opening the app, even after reinstalling and removing and re-adding the device to the app.
2026-03-21	Ne*****	Have Ibaby camera from 2019... We bought most expensive one with all the addons, voice, star projections and so on... at start I gave them 5 stars review... In 2025 we again needed to use the camera... you totaly destroyed the app... I gave two stars only because it is still working after all that time, but the app is total bust! If I use my phone in any other way than with the camera, the camera doesn't send any notifications, it stops to work, it frezes, there is no sound... not worth it...
Have Ibaby camera from 2019... We bought most expensive one with all the addons, voice, star projections and so on... at start I gave them 5 stars review... In 2025 we again needed to use the camera... you totaly destroyed the app... I gave two stars only because it is still working after all that time, but the app is total bust! If I use my phone in any other way than with the camera, the camera doesn't send any notifications, it stops to work, it frezes, there is no sound... not worth it...
2026-01-20	So*****	love The divice
love The divice
2025-07-05	Ki*****	great camera. it's been running continuously for years
great camera. it's been running continuously for years
2025-06-02	Ka*****	frequent crashes, unable to connect new device. no response from support. ever.
frequent crashes, unable to connect new device. no response from support. ever.
2025-03-13	Ma*****	It works when you open the app from closed, but you have to force a restart if you come back to it. My partner uses an iPhone and that version works much better.
It works when you open the app from closed, but you have to force a restart if you come back to it. My partner uses an iPhone and that version works much better.
2025-03-07	Ca*****	Update this so it's down loadable on tablats
Update this so it's down loadable on tablats
2025-01-09	Da*****	I've usually had no problems with this app but rhe past 2 weeks, the music has stopped randomly, the video takes forever to load, the app just stops working all together. My son just woke up and I couldn't play the music on the app so we just used an iPad and played white noise. What is the point of an app if it doesn't work and so many people are complaining! The whole point of reviews if for your company to see then and make adjustments accordingly.
I've usually had no problems with this app but rhe past 2 weeks, the music has stopped randomly, the video takes forever to load, the app just stops working all together. My son just woke up and I couldn't play the music on the app so we just used an iPad and played white noise. What is the point of an app if it doesn't work and so many people are complaining! The whole point of reviews if for your company to see then and make adjustments accordingly.
2025-01-07	Ch*****	Do not buy this camera if you have an Android phone! The app repeatedly hangs for at least 30seconds before you can see the camera screen. When it doesn't load, the app just shuts down and you have to open it again. Repeat this until the app finally opens. This is very frustrating especially when your baby is crying and you need to check the app. Sound also turns off on its own when u leave the app on overnight. Highly do not recommend
Do not buy this camera if you have an Android phone! The app repeatedly hangs for at least 30seconds before you can see the camera screen. When it doesn't load, the app just shuts down and you have to open it again. Repeat this until the app finally opens. This is very frustrating especially when your baby is crying and you need to check the app. Sound also turns off on its own when u leave the app on overnight. Highly do not recommend