Reviews of IAA Buyer Salvage Auctions

By: Insurance Auto Auctions, Inc. App

List of user reviews and ratings for IAA Buyer Salvage Auctions

Total ratings

4.00 (Rating count: 13,026)

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Review summary

User reviews are mixed. Many praise the app’s usability and its role in salvage auctions, citing ease of use and real deals. However, repeated issues include login glitches and crashes, high and opaque fees, geographic restrictions to US auctions, poor listing photos and limited vehicle details, and several navigation/flow bugs that reset searches or hinder bidding.

Pros

Positive user sentiment about usability and interface (described as seamless, great, excellent or perfect).
Convenient access to salvage auctions with potential good deals.
Some reviewers consider it among the best salvage auction apps and praise its overall value.

Cons

Login issues and overall instability: cannot login, frequent glitches and crashes.
High and opaque fees including buyer fees, membership fees, environment fees and broker fees.
Geographic reach limitations: US-only auctions and inaccurate location detection / lack of Canadian listings.
Poor listing quality and insufficient damage details: bad photos and lack of run/drive information hindering bidding.
Navigation and usability problems: search resets to top, distance input failures, and blocked acceptance flow.

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User Reviews

Recent rating average: 3.60

All time rating average: 4.00

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43% (58)

Date	Author	Comment
2026-08-03	Ko*****	This app is a great and outstanding home like never before which I will gladly recommend for each and every lovely soul to trade with,thanks.
This app is a great and outstanding home like never before which I will gladly recommend for each and every lovely soul to trade with,thanks.
2026-07-23	Ro*****	horrible app, hard to navigate, takes alot of time , works so bad...
horrible app, hard to navigate, takes alot of time , works so bad...
2026-07-22	Ai*****	it crashed in the middle of a auction
it crashed in the middle of a auction
2026-07-18	Ch*****	best vehicle auction app
best vehicle auction app
2026-07-12	Mo*****	An excellent site and a world-class company deserving of praise. I wish you continued success and thank you for the outstanding services.
An excellent site and a world-class company deserving of praise. I wish you continued success and thank you for the outstanding services.
2026-06-29	Mi*****	Could Not Get Update To IAA Buyer Salvage Auction Update.
Could Not Get Update To IAA Buyer Salvage Auction Update.
2026-06-26	An*****	nice
nice
2026-06-21	Ch*****	it was helpful
it was helpful
2026-06-11	Pa*****	great
great
2026-06-06	Mr*****	good 👍
good 👍