Reviews of Hyperice

By: Hyperice, Inc.

List of user reviews and ratings for Hyperice

Total ratings

1.70 (Rating count: 367)

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Review summary

Users praise the hardware when it connects, but the Android app is plagued by unreliable Bluetooth pairing, login problems, and instability after updates. Inconsistent device support and limited customization worsen the experience. The core devices work and can be controlled via the app, but reliability issues on Android require substantial fixes.

Pros

Some devices pair and connect reliably on Android, allowing remote control from the app.
When connected, the app exposes a remote GUI with sliders to adjust device settings.

Cons

Bluetooth pairing/connection issues are reported across many devices and Android versions, making it unreliable.
Account creation, login, and login-loops are frequently problematic, blocking use.
App updates often cause crashes, resets, or broken features, leaving users unable to work.
Device compatibility is inconsistent; several models cannot connect or are not supported by the app.
Limited session customization/automation features; users want more control and automatic routines.

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User Reviews

Recent rating average: 1.50

All time rating average: 1.70

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67% (47)

Date	Author	Comment
2026-05-06	Ph*****	connection muy lenta,se pausa los videos de instrucciòn y da enojo con ganas de romper el dispositivo
connection muy lenta,se pausa los videos de instrucciòn y da enojo con ganas de romper el dispositivo
2026-03-27	Ty*****	App can't find Hypervolt 2.
App can't find Hypervolt 2.
2026-02-09	Ja*****	the app doesn't have the option to skip searching devices when starting a routine like iphone app has. Since I bought a Go 2 which hasn't bluetooth that means either I return the massage gun or buy an iphone.
the app doesn't have the option to skip searching devices when starting a routine like iphone app has. Since I bought a Go 2 which hasn't bluetooth that means either I return the massage gun or buy an iphone.
2025-12-18	Ro*****	What's the point in making an app that doesn't work? $750 Nike x Hyperice boots & the app doesn't connect to my Pixel 10 fold pro. Glad the boots have physical buttons on them!
What's the point in making an app that doesn't work? $750 Nike x Hyperice boots & the app doesn't connect to my Pixel 10 fold pro. Glad the boots have physical buttons on them!
2025-12-17	Ma*****	Complete garbage. $200-300 for one of your massage guns, and no ability to pair with your phone? Devs, common.
Complete garbage. $200-300 for one of your massage guns, and no ability to pair with your phone? Devs, common.
2025-12-09	Ja*****	App changes settings when you switch away from it and is overly complicated to do a simple task. What's the deal guys? Honestly the hyperice knee just needs 3 settings, not that difficult.
App changes settings when you switch away from it and is overly complicated to do a simple task. What's the deal guys? Honestly the hyperice knee just needs 3 settings, not that difficult.
2025-12-02	Ol*****	very annoying app as the video is not downloading during the exercice...
very annoying app as the video is not downloading during the exercice...
2025-11-07	Ji*****	SOMEONES GONNA GET BURNT BADLY .Latest update broke the app . On contrast the heat travels back to the hottest point no matter where I put it .
SOMEONES GONNA GET BURNT BADLY .Latest update broke the app . On contrast the heat travels back to the hottest point no matter where I put it .
2025-10-17	Se*****	I have the Hyperice X. I feel that the app lacks the ability to customize sessions. for example, I rather finish a contrast session in cold (not even sure why that isn't the default as every therapist I know will tell me this is how it's supposed to go, at least for my ailments). So what I do is I restart a short cold session right after the last hot one. Would be nice it i could program it myself or if the option was there so it happens automatically.
I have the Hyperice X. I feel that the app lacks the ability to customize sessions. for example, I rather finish a contrast session in cold (not even sure why that isn't the default as every therapist I know will tell me this is how it's supposed to go, at least for my ailments). So what I do is I restart a short cold session right after the last hot one. Would be nice it i could program it myself or if the option was there so it happens automatically.
2025-10-08	Fr*****	I thought the app worked as expected. I downloaded the app and when I ran it it asked me to create an account which was fine. Then tried to connect and it found my venom 2 back unit with no problem and it handled the pairing with the device and just seemed to work the way I expected. I was able to control the unit and see power status. so again seems fine. When I closed the app and reopened, I had to reconnect which paused the venom operation but could easily resume it from the app. All good.
I thought the app worked as expected. I downloaded the app and when I ran it it asked me to create an account which was fine. Then tried to connect and it found my venom 2 back unit with no problem and it handled the pairing with the device and just seemed to work the way I expected. I was able to control the unit and see power status. so again seems fine. When I closed the app and reopened, I had to reconnect which paused the venom operation but could easily resume it from the app. All good.