SwiftDial

SwiftDial is an enterprise CRM and internal operations app designed for businesses to manage customer interactions via calls. Employees can log in with their company account, view assigned leads/customers, and make work-related calls directly from the app. Call Log access is used to display recent work calls linked to CRM records and to track call activity for follow-ups and service quality. The app is intended for enterprise/internal use only. We do not sell or share personal data.

SwiftDial is your go-to app for streamlining sales operations and boosting productivity. Effortlessly manage your leads, optimize call management, and gain valuable insights into your performance.

Key Features:
> Lead Management: Seamlessly import leads from various sources and assign them efficiently.
> Call Management: Quickly access and call assigned leads, followed by detailed call remark submissions.
> Performance Tracking: Monitor your daily and monthly call volume and duration for performance analysis.
> Communication Hub: Stay connected with your team through an integrated chat module.
> Knowledge Base: Access essential product information and training materials at your fingertips.

Information We Collect
> Contact Information: Your name, email address, phone number, and other information you provide when you create an account or use our app.
> Usage Data: Information about how you use our app, such as your IP address, device type, operating system, and browsing history.
> Call Log Data: To Track the duration and frequency of your calls to leads. This hels to analyze your calling patterns and identify areas for improvement. It also provides insights into the effectiveness of your sales outreach.
> Camera and Gallery Data: If you grant permission, we may access your camera and photo gallery to allow you to capture and upload images of documents or notes related to your sales activities. This also enable you to share visual content with your team or customers.
> External Storage: The app needs external storage permission to access and display PDF files stored on your device. This allows you to view and manage your documents within the app. Our app needs the MANAGE_EXTERNAL_STORAGE permission to let users save and access PDF files on their device's storage. This is important for offline document management.