Reviews of eBooks: American Red Cross

By: American Red Cross

List of user reviews and ratings for eBooks: American Red Cross

Total ratings

2.91 (Rating count: 66)

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Review summary

Users commonly experience frequent crashes and instability when opening or reading books in the app, often rendering it unusable. Many report login issues requiring a Red Cross-specific login and no option for general registration. Downloading content proves difficult or unreliable. Some usability features like zooming and scrolling malfunction, frustrating users. Although the app sometimes claims it is out of date, no updates are available, contributing to poor user experience.

Pros

Great experience reported by at least one user.

Cons

App crashes frequently and is often unusable when opening or reading books.
Login issues: app requires a specific Red Cross login and does not allow general email registration or account creation.
Downloading and accessing content is problematic, with downloads failing or user being locked into the app or web browser.
Lack of user-friendly features such as proper zooming and navigation.
No updates available despite app claiming to be out of date.

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User Reviews

Recent rating average: 1.40

All time rating average: 2.91

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83% (15)

Date	Author	Comment
2025-01-23	Ro*****	Won't let me download offline copy to my computer. Would like to have an option to pay for book and print it out.
Won't let me download offline copy to my computer. Would like to have an option to pay for book and print it out.
2024-12-18	Pe*****	Only if you have a login (from Red Cross). Can't register with just any email.
Only if you have a login (from Red Cross). Can't register with just any email.
2024-07-01	Al*****	Trying to download chapters of the lifeguarding book and the app has crashed 6 times already and failed to finish downloading chapters many, many times. I can't believe I'm locked into this app or a web browser to read the danged materials. Want to soom in or out? Hope you don't expect pinch to zoom to behave. And God help you if you scroll past an image. At this point, Ive bought the dead tree version. This is way too unreliable.
Trying to download chapters of the lifeguarding book and the app has crashed 6 times already and failed to finish downloading chapters many, many times. I can't believe I'm locked into this app or a web browser to read the danged materials. Want to soom in or out? Hope you don't expect pinch to zoom to behave. And God help you if you scroll past an image. At this point, Ive bought the dead tree version. This is way too unreliable.
2024-06-07	Sa*****	Great experience
Great experience
2024-02-18	Em*****	After I Installed an update on my Samsung s6 then I couldn't log in. Before the update, LG participant manual installed as 10 files and then only let me view one no matter which file I clicked on.
After I Installed an update on my Samsung s6 then I couldn't log in. Before the update, LG participant manual installed as 10 files and then only let me view one no matter which file I clicked on.
2023-11-15	Gl*****	Not what I thought it you need a code
Not what I thought it you need a code
2023-06-11	am*****	Constantly crashing. Don't download for now
Constantly crashing. Don't download for now
2023-02-25	Fr*****	Crashes repeatedly on phone; completely unusable. Runs on tablet (same manufacturer, same OS version), but who is going to have their tablet with them in an emergency?
Crashes repeatedly on phone; completely unusable. Runs on tablet (same manufacturer, same OS version), but who is going to have their tablet with them in an emergency?
2023-02-18	Do*****	Same as everyone else, crashes instantly.
Same as everyone else, crashes instantly.
2023-01-20	Ni*****	Unusable - crashes 5 seconds into opening a document.
Unusable - crashes 5 seconds into opening a document.