Reviews of Collab Portal

By: Ideagen Limited

List of user reviews and ratings for Collab Portal

Total ratings

2.78 (Rating count: 122)

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Review summary

Many users report persistent login problems on Android, including issues with password resets and lack of support response. The app lacks an option to create new accounts and some features available on iOS are missing on Android, such as editing notes. Some users experience freezing when accessing team tasks. However, after recent updates, the app has a better UI, includes new security features, and generally provides useful access to Huddle workspace features on mobile, which some users appreciate.

Pros

The app has a slick and nicer user interface especially after recent updates.
It is regularly updated with new features and improvements.
Users appreciate new features such as in-app file previews, encryption, and PIN-code security.
The app provides access to most Huddle workspace features on mobile devices.
Some users find the app useful for managing team tasks and workspaces.

Cons

Users experience frequent login issues, including inability to log in despite using correct credentials.
Password reset emails are often not received, and customer support does not adequately resolve login problems.
The app does not allow account sign-up or easy exploration without signing in first.
Certain features such as editing Huddle notes available on iOS are missing on Android.
The app freezes or crashes when trying to access tasks not assigned to the user.

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User Reviews

Recent rating average: 1.80

All time rating average: 2.78

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60% (12)

Date	Author	Comment
2023-08-22	Le*****	It doesn't work. Can't even login with the same exact credentials that work perfectly fine on any Apple device.
It doesn't work. Can't even login with the same exact credentials that work perfectly fine on any Apple device.
2023-05-25	Ed*****	Used the app for 3 years. In 2023 i noticed the app stopped working. I have a one plus 9 pro android that's hasn't been rooted
Used the app for 3 years. In 2023 i noticed the app stopped working. I have a one plus 9 pro android that's hasn't been rooted
2021-09-29	Eu*****	Can't open it through emai
Can't open it through emai
2021-08-01	Ma*****	Great
Great
2021-05-14	Ma*****	Couldn't log in. Never received an email for password reset. No one from support contacted me to resolve issue.
Couldn't log in. Never received an email for password reset. No one from support contacted me to resolve issue.
2021-04-25	Mo*****	It won't let me in due to an internal error time and time again. I have deleted the app and reinstalled it with no luck.
It won't let me in due to an internal error time and time again. I have deleted the app and reinstalled it with no luck.
2020-10-16	Ma*****	Worst AN App
Worst AN App
2020-08-04	Th*****	Wont let me login
Wont let me login
2020-06-28	Ra*****	Why should I sign in to explore the app? And where the hell is a new account option 🙄
Why should I sign in to explore the app? And where the hell is a new account option 🙄
2020-06-09	Ca*****	Cant get in unless you have permission even thoufg hy-vee said it was a piece of cake
Cant get in unless you have permission even thoufg hy-vee said it was a piece of cake