VIMS

VIMS is the field-operations app for medical and dental device vendors who supply clinics. Built for sales reps, warehouse teams, and service technicians, it keeps your consignment stock, equipment rentals, orders, and customer records in one place — and keeps working when the signal drops.

Note: VIMS is a business tool for HubSwitch / VIMS vendor accounts. You sign in with your existing company credentials; there is no public sign-up.

WHY TEAMS USE VIMS
- Work anywhere: an offline-first design keeps your data available and queues changes to sync automatically when you reconnect.
- Scan, don't type: use your camera to scan barcodes and QR codes, with AI-assisted product recognition, for faster stock counts and check-ins.
- Sign in securely: company sign-in with Face ID / Touch ID / fingerprint unlock.
- Stay informed: push notifications keep you on top of bookings, deliveries, and service jobs.

PRODUCTS & INVENTORY
- Product catalog with images and details
- Live inventory levels
- Stocktake / physical counts with barcode and QR scanning
- AI-assisted product recognition

CONSIGNMENT (vendor-managed clinic stock)
- Consignment overview by clinic
- Dispensing records
- Goods Received Notes (GRN)
- Quotations
- Special orders
- Per-clinic consignment settings

EQUIPMENT RENTAL & LOANER PROGRAM
- Equipment registration and availability
- Loans with billing and a loan calendar
- Equipment inspections
- Cleaning jobs
- Returns processing
- Damage reports
- Shipping and delivery tracking

SERVICE & FIELD WORK
- Service tickets
- Bookings and technician assignments
- Technician workspace
- Service pricing rules, promotions, and tax settings

SALES & CUSTOMERS
- Customer records (CRM)
- Advanced CRM: sales pipeline, opportunities, activities, contacts, and accounts
- Sales and purchase orders
- E-Market ordering
- Rewards catalog

EVERYDAY ESSENTIALS
- Home dashboard
- Shared calendar
- Settings and security controls

VIMS is part of the HubSwitch ecosystem and syncs with VIMS Web, so your team sees the same data in the office and in the field.

Questions or support: info@hubswitch.com