Reviews of HubSpot

By: HubSpot App

List of user reviews and ratings for HubSpot

Total ratings

4.51 (Rating count: 13,309)

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Review summary

Overall, reviews praise HubSpot as a feature-rich, useful platform with a detailed, user-friendly interface. However, recurring issues are reliability and access: frequent sign-in problems (including Google sign-in), occasional account lockouts, and ongoing bugs causing crashes. A learning curve exists due to the feature-packed UI, and one reviewer notes ID verification/privacy friction. The dominant message is: strong functionality but Android adoption is hindered by login reliability and onboarding friction.

Pros

Feature-rich, comprehensive platform with many features and tabs.
User-friendly app with lots of details.
Overall strong functionality and positive user sentiment.

Cons

Frequent sign-in/login problems across devices, including Google sign-in failures and account lockouts.
App instability and bugs causing crashes and unreliable usage.
Clunky UI with a learning curve due to the large feature set.
Privacy friction due to mandatory ID verification or account setup.

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User Reviews

Recent rating average: 3.50

All time rating average: 4.51

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35% (58)

Date	Author	Comment
2026-08-07	Da*****	Mentions from the mobile app no longer work. Tried resetting the app and still nothing. Mentions from a web browser still work.
Mentions from the mobile app no longer work. Tried resetting the app and still nothing. Mentions from a web browser still work.
2026-08-02	Ca*****	does not support my mi pad 8 well, especially in landscape view.
does not support my mi pad 8 well, especially in landscape view.
2026-07-31	ra*****	So far the best thing for my shop atm. Really easy to use and very helpful with keeping track of my clients and their devices
So far the best thing for my shop atm. Really easy to use and very helpful with keeping track of my clients and their devices
2026-07-29	Jo*****	unable to tag account owner under notes on android mobile version.
unable to tag account owner under notes on android mobile version.
2026-07-27	Du*****	since the upgrade a few days ago I can't log in. it shuts down after I confirm log in details. please assist with this issue. it's been working well before that.
since the upgrade a few days ago I can't log in. it shuts down after I confirm log in details. please assist with this issue. it's been working well before that.
2026-07-25	Da*****	it's perfect and easy, makes my life less complicated thanks HubSpot
it's perfect and easy, makes my life less complicated thanks HubSpot
2026-07-23	He*****	I love HubSpot. It is absolutely fantastic and makes tracking business records far less painful than trying to do it manually.
I love HubSpot. It is absolutely fantastic and makes tracking business records far less painful than trying to do it manually.
2026-07-19	Th*****	I'm having a little challenge in creating the website. Every time I click on edit manually or start with a blank page it takes me back to the app and I can't see where to create website on the app. Pls can you assist? I've done the others,it's just this one that's proving difficult.
I'm having a little challenge in creating the website. Every time I click on edit manually or start with a blank page it takes me back to the app and I can't see where to create website on the app. Pls can you assist? I've done the others,it's just this one that's proving difficult.
2026-07-15	He*****	No way to dial phone numbers...
No way to dial phone numbers...
2026-07-12	Br*****	HubSpot is one of those apps that makes staying on top of customers feel effortless. Whether I'm checking contacts, following up on leads, or keeping an eye on deals, everything is where I expect it to be. The mobile experience is polished, reliable, and saves me from having to run back to my computer. A great CRM that's earned a permanent spot on my phone.
HubSpot is one of those apps that makes staying on top of customers feel effortless. Whether I'm checking contacts, following up on leads, or keeping an eye on deals, everything is where I expect it to be. The mobile experience is polished, reliable, and saves me from having to run back to my computer. A great CRM that's earned a permanent spot on my phone.