Reviews of HSBCnet Mobile

By: HSBC Bank plc App

List of user reviews and ratings for HSBCnet Mobile

Total ratings

2.74 (Rating count: 2,941)

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Review summary

Overall sentiment is mixed. Pros include intuitive design and good security; cons highlight instability, poor authentication, update-related bugs, data visibility issues, and inability to perform basic tasks in-app.

Pros

Intuitive and easy to use.
Strong security for authentication.
Generally positive experiences; some users call it excellent/very good.
Competitive alternative to other banks (e.g., HDFC/ICICI).

Cons

Unstable and slow performance with crashes and freezes.
Authentication/OTP issues: inability to receive SMS codes and problems generating/app codes after updates.
Update-induced bugs/regressions requiring reinstall or adversely affecting functionality.
Data visibility and accuracy problems: limited UI for transactions, next-day transactions not shown, names missing.
Cannot perform basic banking tasks in the app; must use desktop for payments.

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User Reviews

Recent rating average: 3.60

All time rating average: 2.74

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51% (46)

Date	Author	Comment
2026-07-16	Ni*****	an ok tool from a very ineffective and archaic bank that relies on customer inertia because of the nuisance factor of changing banks
an ok tool from a very ineffective and archaic bank that relies on customer inertia because of the nuisance factor of changing banks
2026-07-14	He*****	Easy to use.
Easy to use.
2026-07-08	La*****	the app speed is very slow.
the app speed is very slow.
2026-06-23	G *****	Takes multiple log ins and 20 plus attempts to deposit a check. no other banking app comes close to the horrible experience this app provides. back to the drawing board guys and gals.
Takes multiple log ins and 20 plus attempts to deposit a check. no other banking app comes close to the horrible experience this app provides. back to the drawing board guys and gals.
2026-06-23	Ni*****	easy to use
easy to use
2026-06-22	Hh*****	Enjoying using your application. Thank you for that.
Enjoying using your application. Thank you for that.
2026-06-16	Si*****	It's a terrific app, much easier than using the desktop site.
It's a terrific app, much easier than using the desktop site.
2026-05-28	Li*****	impossible to log in. every time I enter my details I get an error stating my session has timed out.
impossible to log in. every time I enter my details I get an error stating my session has timed out.
2026-05-22	Ka*****	Always good
Always good
2026-05-21	Mr*****	Great App
Great App