Reviews of HRS: Find and book hotels

By: HRS GmbH

List of user reviews and ratings for HRS: Find and book hotels

Total ratings

4.49 (Rating count: 21,054)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users praise the app for strong deals and an easy, straightforward booking experience, plus a user-friendly redesign. However, multiple reviews report booking missteps (wrong names, incorrect confirmations) and poor customer service. Additional concerns include reliability and performance issues after updates and features not functioning, which undermines trust for important bookings. Overall, the app is valued for bargain hunting but risky for accurate bookings and timely support.

Pros

Great deals and best prices
Easy to use with a straightforward booking process
Nice redesign and user-friendly interface
Reliable for business travel and popular hotel chains
Positive overall experience for travel planning

Cons

Booking errors and misbookings including wrong guest name and confirmations
Poor or unresponsive customer support
Reliability and performance issues such as slow updates and features not working

Upgrade to see all 49 reviews

User Reviews

Recent rating average: 3.20

All time rating average: 4.49

Upgrade to see all 49 reviews

35% (17)

Date	Author	Comment
2026-04-24	Av*****	They offer you 50% off of you sign up and then their prices are way more expensive than if you book directly with the hotel
They offer you 50% off of you sign up and then their prices are way more expensive than if you book directly with the hotel
2026-04-06	Se*****	quick easy to use paid online love it
quick easy to use paid online love it
2026-04-02	Ge*****	Definitely the best booking app!
Definitely the best booking app!