Reviews of HP

By: HP Inc. App

List of user reviews and ratings for HP

Total ratings

4.11 (Rating count: 920,717)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

HP’s Android app receives mixed feedback. A minority praise its ease of use and describe it as a nice/awesome app, with printing that’s straightforward when it actually works. However, a large number of reviews cite critical reliability problems: the app often won’t start or loads slowly, printers cannot be found or connect, and printing fails or is inconsistent. Updates and device compatibility add to the frustration. Overall, stability and cross-device printing reliability are the main pain points.

Pros

Easy and convenient to use when the app loads
Some reviewers describe the app as great, nice, or awesome
When it works, printing is straightforward and smooth
Several users report the app as a nice, user-friendly option

Cons

App often won’t open or stays stuck on loading (white page or spinning circles)
Printer is not found or cannot connect; devices lose printer connection
Printing fails or is unreliable even after setup
Updates frequently introduce bugs or disrupt existing workflows
Device compatibility issues and overall stability across devices (e.g., Chromebook)

Upgrade to see all 1,068 reviews

User Reviews

Recent rating average: 2.10

All time rating average: 4.11

Upgrade to see all 1,068 reviews

66% (707)

Date	Author	Comment
2026-08-12	jo*****	Took me 3 hours to understand, 40 minutes to connect printer to phone. I usually print from my PC but there is no explanation how to do this! Terrible app!
Took me 3 hours to understand, 40 minutes to connect printer to phone. I usually print from my PC but there is no explanation how to do this! Terrible app!
2026-08-12	Sh*****	will not connect to my WiFi
will not connect to my WiFi
2026-08-12	Ke*****	The app has removed the network option from my settings. I have no way to add the printer to my new router.
The app has removed the network option from my settings. I have no way to add the printer to my new router.
2026-08-12	An*****	never use these guys. your subscription will randomly pay at random points and on top of that they will send all your stuff to the wrong address. on top of that, they're not giving me my money back and they're going to charge me again for a second payment cycle. even though I canceled my subscription. it literally says it in the email that they sent me. they're like well. thanks for the cancellation, but we're still charging you again and we're keeping your money
never use these guys. your subscription will randomly pay at random points and on top of that they will send all your stuff to the wrong address. on top of that, they're not giving me my money back and they're going to charge me again for a second payment cycle. even though I canceled my subscription. it literally says it in the email that they sent me. they're like well. thanks for the cancellation, but we're still charging you again and we're keeping your money
2026-08-11	ch*****	glitchy kept freezing
glitchy kept freezing
2026-08-11	Bo*****	Doesn't help me.
Doesn't help me.
2026-08-11	Th*****	you could easily gain back a star for me if the app wasn't like six gigs for some reason, is this user error on my part?
you could easily gain back a star for me if the app wasn't like six gigs for some reason, is this user error on my part?
2026-08-11	Pr*****	Nice App
Nice App
2026-08-11	Ma*****	The best. Camera scan is truly the amazing . You can add many pages to a file.
The best. Camera scan is truly the amazing . You can add many pages to a file.
2026-08-11	Ar*****	Just straight up non funtional, can't find printer can't set up printer can't print stay away from hp folks
Just straight up non funtional, can't find printer can't set up printer can't print stay away from hp folks