Reviews of HP

By: HP Inc. App

List of user reviews and ratings for HP

Total ratings

4.09 (Rating count: 915,832)

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Review summary

HP’s Android app receives mixed feedback. A minority praise its ease of use and describe it as a nice/awesome app, with printing that’s straightforward when it actually works. However, a large number of reviews cite critical reliability problems: the app often won’t start or loads slowly, printers cannot be found or connect, and printing fails or is inconsistent. Updates and device compatibility add to the frustration. Overall, stability and cross-device printing reliability are the main pain points.

Pros

Easy and convenient to use when the app loads
Some reviewers describe the app as great, nice, or awesome
When it works, printing is straightforward and smooth
Several users report the app as a nice, user-friendly option

Cons

App often won’t open or stays stuck on loading (white page or spinning circles)
Printer is not found or cannot connect; devices lose printer connection
Printing fails or is unreliable even after setup
Updates frequently introduce bugs or disrupt existing workflows
Device compatibility issues and overall stability across devices (e.g., Chromebook)

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User Reviews

Recent rating average: 1.70

All time rating average: 4.09

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66% (614)

Date	Author	Comment
2026-07-29	am*****	HP Smart detected my printer, then showed a cartridge error even though I had printed successfully a few minutes earlier using another app. After that, the printer got stuck on "Initializing..." and the display went blank until I unplugged the network cable. Another app printed normally. Very worrying experience.
HP Smart detected my printer, then showed a cartridge error even though I had printed successfully a few minutes earlier using another app. After that, the printer got stuck on "Initializing..." and the display went blank until I unplugged the network cable. Another app printed normally. Very worrying experience.
2026-07-29	Jo*****	for some reason it is not letting me connect my printer tried it on 3 different devices and not working anymore
for some reason it is not letting me connect my printer tried it on 3 different devices and not working anymore
2026-07-29	Ma*****	I bought this printer for my competitive exam preparation but I ended up writing everything.. such a frustrating app and device.
I bought this printer for my competitive exam preparation but I ended up writing everything.. such a frustrating app and device.
2026-07-29	Re*****	app doesn't show HP Smart Tank 7302 as an option for set up.
app doesn't show HP Smart Tank 7302 as an option for set up.
2026-07-29	Ra*****	App works well, it has many options available.
App works well, it has many options available.
2026-07-29	J *****	HP sucks
HP sucks
2026-07-29	Do*****	how do printers manage to get worse
how do printers manage to get worse
2026-07-28	Ma*****	very easy-to-use and reliable 👏
very easy-to-use and reliable 👏
2026-07-28	Jo*****	since last update printer is disconnected all the time. takes forever to get it connected to allow us to print.
since last update printer is disconnected all the time. takes forever to get it connected to allow us to print.
2026-07-28	P *****	hp does not recognize my printer S/N
hp does not recognize my printer S/N