Reviews of HP

By: HP Inc. App

List of user reviews and ratings for HP

Total ratings

4.11 (Rating count: 926,355)

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Review summary

HP’s Android app receives mixed feedback. A minority praise its ease of use and describe it as a nice/awesome app, with printing that’s straightforward when it actually works. However, a large number of reviews cite critical reliability problems: the app often won’t start or loads slowly, printers cannot be found or connect, and printing fails or is inconsistent. Updates and device compatibility add to the frustration. Overall, stability and cross-device printing reliability are the main pain points.

Pros

Easy and convenient to use when the app loads
Some reviewers describe the app as great, nice, or awesome
When it works, printing is straightforward and smooth
Several users report the app as a nice, user-friendly option

Cons

App often won’t open or stays stuck on loading (white page or spinning circles)
Printer is not found or cannot connect; devices lose printer connection
Printing fails or is unreliable even after setup
Updates frequently introduce bugs or disrupt existing workflows
Device compatibility issues and overall stability across devices (e.g., Chromebook)

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User Reviews

Recent rating average: 2.10

All time rating average: 4.11

Upgrade to see all 1,118 reviews

66% (740)

Date	Author	Comment
2026-08-24	Ad*****	envy6100 can't make more than three photographs with your first ink cartridge, because they spend all their time sending you things to buy more ink! they continually push the program to buy ink and paper through them on subscription services but they do not spend enough time on the individual copies and things like that that you would normally use. you can also only make copies or faxes or etcetera etcetera etcetera if you're on the same Wi-Fi buy if you want to spend more money
envy6100 can't make more than three photographs with your first ink cartridge, because they spend all their time sending you things to buy more ink! they continually push the program to buy ink and paper through them on subscription services but they do not spend enough time on the individual copies and things like that that you would normally use. you can also only make copies or faxes or etcetera etcetera etcetera if you're on the same Wi-Fi buy if you want to spend more money
2026-08-24	Pa*****	man my printer just stopped connecting to my wifi and won't let me connect to my wifi or print from my phone. Did the update and now these problems. Come on HP fix this bs issue...
man my printer just stopped connecting to my wifi and won't let me connect to my wifi or print from my phone. Did the update and now these problems. Come on HP fix this bs issue...
2026-08-24	Er*****	Problem has been fixed. Thank you HP!
Problem has been fixed. Thank you HP!
2026-08-24	Ge*****	it does not install can use as you want have to reinstall each time
it does not install can use as you want have to reinstall each time
2026-08-24	Jo*****	HP is a great company.
HP is a great company.
2026-08-24	Va*****	Useless Never works when you needed
Useless Never works when you needed
2026-08-24	I *****	frustrating and not effective
frustrating and not effective
2026-08-24	J *****	Excellent app I don't understand why it has bad reviews. It works great, it's super convenient and practical, I can control my printer, they keep me with enough ink at a very good price, and in this app I have Ability to edit and sign documents. If I could, I would give it 10 stars.
Excellent app I don't understand why it has bad reviews. It works great, it's super convenient and practical, I can control my printer, they keep me with enough ink at a very good price, and in this app I have Ability to edit and sign documents. If I could, I would give it 10 stars.
2026-08-24	Yo*****	to complicated to configurate
to complicated to configurate
2026-08-24	At*****	The most useless peice of scamware ive seen in my life, if I could give a negative rating I would
The most useless peice of scamware ive seen in my life, if I could give a negative rating I would