Reviews of HP Sprocket

By: C&A Marketing Inc. App

List of user reviews and ratings for HP Sprocket

Total ratings

3.41 (Rating count: 19,080)

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Review summary

Overall, users report a mix of solid usability and recurrent reliability problems. The app is praised for being easy to use, producing good-quality prints when it works, and the developers’ quick responses to fix bugs. However, multiple reviews flag a recurring orientation bug after updates, frequent crashes, and flaky Bluetooth connectivity. Print queue issues, including duplicate prints and difficulty clearing items, worsen the experience. Some improvements have arrived through updates, but stability and robust queue controls across devices remain the main areas for improvement.

Pros

Easy to use
Prints well when working
Good phone compatibility and straightforward workflow
Responsive developer support and timely fixes
Generally reliable and handy for quick prints

Cons

Orientation/rotation prints wrong after updates
App crashes / instability
Unreliable Bluetooth connectivity
Print queue issues: duplicate prints and inability to manage/delete items
Reliability varies by device and updates

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User Reviews

Recent rating average: 3.60

All time rating average: 3.41

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47% (170)

Date	Author	Comment
2026-08-13	Sp*****	App stops responding constantly, its becoming hard to ignore. I can sort of bypass it by pressing wait and continuing to use the app, however, after another 20 seconds, the 'not responding' popup returns.
App stops responding constantly, its becoming hard to ignore. I can sort of bypass it by pressing wait and continuing to use the app, however, after another 20 seconds, the 'not responding' popup returns.
2026-08-13	Co*****	terrible printer terrible app, don't buy. get a Canon ivy instead
terrible printer terrible app, don't buy. get a Canon ivy instead
2026-08-13	Je*****	Having an issue pair, staying connected is not working most of the time
Having an issue pair, staying connected is not working most of the time
2026-08-13	Mi*****	love this little printer!
love this little printer!
2026-08-12	Ja*****	Thrilled! Coolest invention 😉 ❤️
Thrilled! Coolest invention 😉 ❤️
2026-08-11	Ta*****	just purchased my sprocket today, downloaded the app but it keeps crashing so I can't use it at all. re installed, restarted phone still no change
just purchased my sprocket today, downloaded the app but it keeps crashing so I can't use it at all. re installed, restarted phone still no change
2026-08-11	Di*****	Edit: Thank you for the firmware update and the quick response!
Edit: Thank you for the firmware update and the quick response!
2026-08-11	Al*****	The developers quickly fixed the issue here within a week. Happy my portable sticker printer is back in business. Not great color accuracy, but really fun to use.
The developers quickly fixed the issue here within a week. Happy my portable sticker printer is back in business. Not great color accuracy, but really fun to use.
2026-08-11	So*****	There was a bug that kept crashing the app and rendering it unusable. however, developers fixed the bug within 2 days and I was able to use it today. updated my rating
There was a bug that kept crashing the app and rendering it unusable. however, developers fixed the bug within 2 days and I was able to use it today. updated my rating
2026-08-11	Ja*****	the app gets bugs, but support are responsive and helpful
the app gets bugs, but support are responsive and helpful