By: Hover Inc.
List of user reviews and ratings for Stax - Automated USSD Banking
Total ratings
4.41 (Rating count: 1,737)
Review summary
Pros
- Easy to use and intuitive interface
- Fast and seamless transactions
- Combines multiple bank accounts in one app
- Automates USSD codes for transactions
- Offline functionality for transactions
Cons
- App crashes and glitches frequently
- Issues with specific banks not being supported
- Customer support response times are slow
- Error messages regarding network/data although connected
- Problems with transaction confirmations and pending statuses
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User Reviews
Recent rating average: 2.90
All time rating average: 4.41
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3 star
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2022-06-22 | Not sure if the issue is that I don't know how to use the app, but since I've had it I've been able to perform any transaction. Can't see my account balances or anything. Edit: Thanks for the feedback. Seems to be working for my Wema and Stanbic, but not my Zenith or First Bank. I still get the error message 'service integration broken'. I'm trying to check my balance and buy airtime. | ||
| Not sure if the issue is that I don't know how to use the app, but since I've had it I've been able to perform any transaction. Can't see my account balances or anything. Edit: Thanks for the feedback. Seems to be working for my Wema and Stanbic, but not my Zenith or First Bank. I still get the error message 'service integration broken'. I'm trying to check my balance and buy airtime. | |||
| 2022-03-15 | I like stax alot. Been using it to transfer money across my accounts and also buy airtime credit fir data. They don't support all my banks yet but i hope that changes soon. I also like the list of ussd codes in the app, i dont search for ussd codes on google again. Quite nice | ||
| I like stax alot. Been using it to transfer money across my accounts and also buy airtime credit fir data. They don't support all my banks yet but i hope that changes soon. I also like the list of ussd codes in the app, i dont search for ussd codes on google again. Quite nice | |||
| 2022-01-28 | Having some problems. In my notifications I see Stax giving me a financial tip. I'm interested and i click on it. Instead of the full draft to open in the app, the app opens and its blank. I only see the nornal app interface but not the financial tip i wanted to read. What's going on? | ||
| Having some problems. In my notifications I see Stax giving me a financial tip. I'm interested and i click on it. Instead of the full draft to open in the app, the app opens and its blank. I only see the nornal app interface but not the financial tip i wanted to read. What's going on? | |||
| 2022-01-19 | What makes a great app is not just the features but a responsive customer support team. In my encounter with the Support Team of Stax app they've not been available to respond to their emails and assist me resolve the issues affecting the installation and services of this app. When I make transfer it says they're unable to receive the Sms transfer of the transaction despite the fact that it is my number & BVN Linked to the account & it won't credit. Can anyone help me out please ? | ||
| What makes a great app is not just the features but a responsive customer support team. In my encounter with the Support Team of Stax app they've not been available to respond to their emails and assist me resolve the issues affecting the installation and services of this app. When I make transfer it says they're unable to receive the Sms transfer of the transaction despite the fact that it is my number & BVN Linked to the account & it won't credit. Can anyone help me out please ? | |||
| 2021-12-12 | I've been unable to use the app, it keeps telling me to put on data to load services, and my data is already turned ON.. I can't select country or even Get Started because of this issue, so now the app is just useless on my phone.. Please help fix the issue if it's from the app, my device is an Android 11 Device, Tecno Spark 7P | ||
| I've been unable to use the app, it keeps telling me to put on data to load services, and my data is already turned ON.. I can't select country or even Get Started because of this issue, so now the app is just useless on my phone.. Please help fix the issue if it's from the app, my device is an Android 11 Device, Tecno Spark 7P | |||
| 2021-11-29 | I just downloaded the app but it looks like from all indications it's going to be a very good app that will make transactions easier for me. In fact even if it's not going take perform all these tasks you mentioned, at least it's a right step taken in the right direction. It is a welcome innovation. Carry on. | ||
| I just downloaded the app but it looks like from all indications it's going to be a very good app that will make transactions easier for me. In fact even if it's not going take perform all these tasks you mentioned, at least it's a right step taken in the right direction. It is a welcome innovation. Carry on. | |||
| 2021-11-29 | The app looks okay, but there's 2 things I don't like about it; 1. There's no real strong reassurance that asking for our PIN is completely safe and secure. (offline or not) 2. To check the account balance of my bank, the app just dialled the base USSD code to enter the main menu and I got charged twice after it didn't even work. I think that this defeats the app purpose. | ||
| The app looks okay, but there's 2 things I don't like about it; 1. There's no real strong reassurance that asking for our PIN is completely safe and secure. (offline or not) 2. To check the account balance of my bank, the app just dialled the base USSD code to enter the main menu and I got charged twice after it didn't even work. I think that this defeats the app purpose. | |||
| 2021-11-23 | This apps suits my every day bank transactions as a small business owner. Accessing all my bank accounts through app one app makes life easy. Makes it easy for me to make payment through USSD without the hassel of trying to recall the codes. However, more work needs to be done because it crashes sometimes. | ||
| This apps suits my every day bank transactions as a small business owner. Accessing all my bank accounts through app one app makes life easy. Makes it easy for me to make payment through USSD without the hassel of trying to recall the codes. However, more work needs to be done because it crashes sometimes. | |||
| 2021-11-19 | I will give half star if possible, it doesn't work at all,when I click on get started to takes to select county and then it tells me "turn on data o load service" it's so annoying.i would be happy and give 5 ⭐ if this could be fixed. | ||
| I will give half star if possible, it doesn't work at all,when I click on get started to takes to select county and then it tells me "turn on data o load service" it's so annoying.i would be happy and give 5 ⭐ if this could be fixed. | |||
| 2021-10-02 | App crashes at check balance. Probably an android 11 issue or it has to do with the fact that I had not granted accessibility permission before checking balance. Which means the app was supposed to request the permissions first before telling me to check balance. 2. Since I use a dual sim phone, the app is supposed to ask me which sim I wanted to use for my transaction not just used my sim1 by default. 3.Also zenith bank/mtn has introduced a new page on the ussd transfer flow makes transfer fail | ||
| App crashes at check balance. Probably an android 11 issue or it has to do with the fact that I had not granted accessibility permission before checking balance. Which means the app was supposed to request the permissions first before telling me to check balance. 2. Since I use a dual sim phone, the app is supposed to ask me which sim I wanted to use for my transaction not just used my sim1 by default. 3.Also zenith bank/mtn has introduced a new page on the ussd transfer flow makes transfer fail | |||
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