Reviews of SnapLot

By: Cox Automotive Dev Team App

List of user reviews and ratings for SnapLot

Total ratings

3.40 (Rating count: 84)

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Review summary

The app can produce high-quality inventory photos and benefits from quick updates, but is plagued by stability and workflow issues. Frequent crashes, broken 360 features after updates, missing or shuffled photos, autofocus problems, and a 40-photo upload limit make it unreliable for dealers who take many photos daily, despite promising capabilities.

Pros

Updates are quick
Produces great pictures for inventory display online
Some users report reliable performance for heavy daily use (e.g., 20 cars daily) on Android
Good overall functionality for inventory photo workflows

Cons

Frequent crashes and launch failures on Android
Exterior 360/exterior walk-around issues: cropping, freezing, uploads stopped after updates
Photos frequently reorder or disappear; loses user-defined order
Camera autofocus problems: goes out of focus, requires tapping to refocus, loud chirping
Cannot upload more than 40 photos at once; tedious multi-batch workflow

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User Reviews

Recent rating average: 3.10

All time rating average: 3.40

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45% (10)

Date	Author	Comment
2024-09-27	je*****	Recently the camera starts to go out of focus right when you snap the photo. You have to press the screen to refocus and it chirps very loudly every time. Pretty annoying.
Recently the camera starts to go out of focus right when you snap the photo. You have to press the screen to refocus and it chirps very loudly every time. Pretty annoying.
2024-08-18	Tr*****	It give me great pictures for my inventory display online
It give me great pictures for my inventory display online
2024-07-27	Je*****	Updates are quick very good tool A+
Updates are quick very good tool A+
2024-07-25	Ja*****	Need to be able to select + upload more than 40 photos at once!!! I take north of 40 photos of EVERY unit at our dealership and I select them in a specific order since they attach in the system (and display on the website) in the same order, so with this app it's HIGHLY ANNOYING since I cannot select all my photos at once, I would have to do it in 2 batches....... so right now I am forced to upload each unit's photos in the Provision app since there isn't a limit in that app!
Need to be able to select + upload more than 40 photos at once!!! I take north of 40 photos of EVERY unit at our dealership and I select them in a specific order since they attach in the system (and display on the website) in the same order, so with this app it's HIGHLY ANNOYING since I cannot select all my photos at once, I would have to do it in 2 batches....... so right now I am forced to upload each unit's photos in the Provision app since there isn't a limit in that app!
2023-11-02	Za*****	ZERO STARS THE APP STARTED TO CRASH EVERY SINGLE TIME AFTER IT WAS WORKING 100% FINE.
ZERO STARS THE APP STARTED TO CRASH EVERY SINGLE TIME AFTER IT WAS WORKING 100% FINE.
2023-03-02	Ry*****	Samsung s23 ultra not working for exterior 360. The image freezes, but the degree counter still goes. When done the video is a still picture. Please fix.
Samsung s23 ultra not working for exterior 360. The image freezes, but the degree counter still goes. When done the video is a still picture. Please fix.
2022-09-17	Ja*****	Icon missing. Shows an Android robot icon. Still in 2022.
Icon missing. Shows an Android robot icon. Still in 2022.
2022-06-28	Fi*****	Never have had any issues that I see other reviews. I have an android and everything always works seamlessly
Never have had any issues that I see other reviews. I have an android and everything always works seamlessly
2021-11-01	Cr*****	This application has been working great for me I do about 20 Cars daily..
This application has been working great for me I do about 20 Cars daily..
2021-07-29	Da*****	Extremely unreliable. This app sounds great in theory, but in reality it is a different story altogether. Pictures get reordered and even when you fix the order, they don't stay that way. Of course, that is if they stay at all. We have had to retake multiple vehicle photos because they somehow just disappear from vAuto. We went back to our old process (taking them in the vAuto app) and all the problems disappeared. This app is definitely not ready for prime time.
Extremely unreliable. This app sounds great in theory, but in reality it is a different story altogether. Pictures get reordered and even when you fix the order, they don't stay that way. Of course, that is if they stay at all. We have had to retake multiple vehicle photos because they somehow just disappear from vAuto. We went back to our old process (taking them in the vAuto app) and all the problems disappeared. This app is definitely not ready for prime time.