Reviews of Hoi: Your Travel Companion

By: PAX Innovation ICT Services Private Limited App

List of user reviews and ratings for Hoi: Your Travel Companion

Total ratings

4.00 (Rating count: 4,374)

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Review summary

HOI - Airport Travel Companion is praised for its effective flight tracking, food ordering convenience, and airport navigation features, making travel easier and less stressful. However, multiple users report frequent crashes, payment and delivery problems with food orders, poor customer support, and reliability issues with key features. Despite these drawbacks, it remains a useful tool for frequent travelers if technical issues can be resolved.

Pros

Effective flight tracking with real-time updates on delays and gate changes.
Convenient food ordering options with delivery to locations inside the airport.
Provides useful airport navigation and cab services in one app.
User-friendly interface with improved navigation making travel smoother.
Includes comprehensive travel information and flight time alerts.

Cons

App crashes frequently and logs users out unexpectedly.
Food ordering sometimes fails with payment issues and no delivery confirmation.
Support responses are lacking or non-existent, causing frustration.
Certain features like boarding pass scanning and lounge access information are unreliable or broken.
App requires excessive personal information and contains intrusive advertisements.

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User Reviews

Recent rating average: 3.30

All time rating average: 4.00

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39% (9)

Date	Author	Comment
2025-01-28	Su*****	Hoi makes tracking flights easy. Highly recommend for travelers!
Hoi makes tracking flights easy. Highly recommend for travelers!
2025-01-17	Ma*****	The Hoi app's Track Flight feature is amazing. Live updates on delays and gate changes keep me organized and stress-free. you should also try. :)
The Hoi app's Track Flight feature is amazing. Live updates on delays and gate changes keep me organized and stress-free. you should also try. :)
2025-01-10	Mu*****	Tracking flights with Hoi is very easy. Real-time updates, No need to check airport screens.
Tracking flights with Hoi is very easy. Real-time updates, No need to check airport screens.
2024-11-04	an*****	Half the time the app does not work. Order the food, the OTP does not come to the phone. Order the food at Goa international airport, when paying the bill, the payment does not go through. Whoever made this app just wants to test the patience of the people using the app. If you want to test your frustration, have a go.
Half the time the app does not work. Order the food, the OTP does not come to the phone. Order the food at Goa international airport, when paying the bill, the payment does not go through. Whoever made this app just wants to test the patience of the people using the app. If you want to test your frustration, have a go.
2024-06-06	An*****	Non of the food joints gives delivery on your seat. One has to place order and pick up at the food outlet. There is no point having this app, its not helpful.
Non of the food joints gives delivery on your seat. One has to place order and pick up at the food outlet. There is no point having this app, its not helpful.
2024-03-05	Am*****	Hoi app streamlines travel with flight tracking, food ordering, and gate delivery. Smooth interface and improved navigation make airport journeys stress-free. A must-have for travelers!
Hoi app streamlines travel with flight tracking, food ordering, and gate delivery. Smooth interface and improved navigation make airport journeys stress-free. A must-have for travelers!
2022-12-13	rm*****	Useless app... Not able to pickup ticket booked through this app.. Also scanner is useless.. Not even scan the boarding card.. While booking tkt they have given lounge access free.. After booking no information.. Totally disasterous and long long way to go.. Pl change developer team..
Useless app... Not able to pickup ticket booked through this app.. Also scanner is useless.. Not even scan the boarding card.. While booking tkt they have given lounge access free.. After booking no information.. Totally disasterous and long long way to go.. Pl change developer team..
2021-10-08	Ra*****	Traveled recently from the Delhi airport and used the app for booking my food.. very pleasant experience using the app.. Highly recommend to anyone traveling to and from the Delhi Airport! Very convenient!
Traveled recently from the Delhi airport and used the app for booking my food.. very pleasant experience using the app.. Highly recommend to anyone traveling to and from the Delhi Airport! Very convenient!
2021-10-05	Vi*****	Please don't not install the app, it's better to go and purchase the item in airport physically, I tried order food at boarding gate option payment done money deducted but no food came , no confirmation mail, no reply for support case which I made twice and no refund also initiated.
Please don't not install the app, it's better to go and purchase the item in airport physically, I tried order food at boarding gate option payment done money deducted but no food came , no confirmation mail, no reply for support case which I made twice and no refund also initiated.
2021-06-19	sh*****	This a good application, its very useful for me, i can order anything from any store and they delivered to my location at airport, and cab service is also too helpful, many choices for food here from different outlets. You can just enter mobile no and your flight details and its shows every service which nearby you. Application have many options of payment.
This a good application, its very useful for me, i can order anything from any store and they delivered to my location at airport, and cab service is also too helpful, many choices for food here from different outlets. You can just enter mobile no and your flight details and its shows every service which nearby you. Application have many options of payment.