HKeMobility

Name: HKeMobility
Rating: 3.1111112 (5203 reviews)
Author: Transport Department, the Government of HKSAR

By: Transport Department, the Government of HKSAR App

One-stop platform for route search and real-time traffic information

Overview

Google Play Store

Downloads

1,474,524 ▲ 1.42K

Data as of 2026-08-24

Rating:

3.11 +7

(5,203)

Version:

6.2.84

Last updated: 2026-07-17

Ranking

#54,117 ▼ 131

Overall

Features & Capabilities

HKeMobility is a comprehensive mobile app designed to simplify transportation and traffic information in Hong Kong. It enables users to quickly search for routes, journey times, and fares across various transport modes including buses, minibuses, railways, driving, walking, and cycling. The app provides real-time updates such as traffic snapshots, parking vacancies, and estimated public transport arrival times.

Key features include personalised settings with bookmarking, an elderly-friendly interface, voice-over traffic news, detailed transport ETA shortcuts with countdowns and platform info, and interactive wayfinding signage like at the China Ferry Terminal. With an intuitive user interface and enhanced functionalities, HKeMobility improves route planning and commuting convenience for the public in Hong Kong.

User Growth & Download Statistics

App Navigation & Mapping

By:

Transport Department, the Government of HKSAR

Downloads:

1,474,524 1.42K

Rating:

3.11

(5,203) 7 new ratings

Version:

6.2.84 Last updated: 2026-07-17

Version code:

326

Creation date:

2011-11-27

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADMIN Moderate risk
android.permission.BLUETOOTH_ADVERTISE Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk
android.permission.DETECT_SCREEN_CAPTURE Moderate risk
android.permission.DETECT_SCREEN_RECORDING Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk

Size:

50.68MB

Email:

td*****@td.gov.hk

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-24

Compare stats and ranking:

Ranking

# 54,117 ▼ 131

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Transport Department, the Government of HKSAR

Google Play Store

https://play.google.com/store/apps/details?id=com.hketransport

Email:

td*****@td.gov.hk

Website:

http://hketransport.gov.hk

User Reviews

Users broadly praise HKeMobility as a useful, real-time, multi-modal transit companion for Hong Kong, with broad route search across buses, MTR, walking, and driving, plus features like street view and routes not shown in other apps. However, many reviews repeatedly flag reliability and performance issues: crashes and lag, confusing UI, and heavy updates that break functionality on some devices; server issues and update incompatibilities; and inconsistent live data for minibuses. Overall, it's valued for features and coverage but hampered by stability and data reliability problems that curb everyday use.

Pros

Real-time updates including traffic, parking vacancies, and bus ETAs.
Comprehensive multi-modal route planning (public transport, driving, walking).
Handy and easy-to-use app that helps navigate Hong Kong.
Street view and extra data that can be more reliable than alternatives (e.g., vs. KMB).
Shows routes not always available in other apps and helps discover transit options.

Cons

Crashes, instability, and frequent performance issues (e.g., crashes on search).
Laggy performance, slow map features, and a confusing/complex UI.
Update/compatibility problems and server downtime making the app unusable on some devices.
Unreliable real-time minibus arrival times (inaccurate or missing data).
Search/destination discovery problems (some places are hard to find or missing).

Recent reviews

Poor UX design. It cannot read qrcode if there are some dirt in the meter screen. It failed to trigger alipayhk in some cases. And you have to restart everything when there are issues.