Reviews of Poparide - Carpool in Texas

By: Poparide App

List of user reviews and ratings for Poparide - Carpool in Texas

Total ratings

4.56 (Rating count: 9,308)

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Review summary

The app is praised for ease of use, fast booking, accurate tracking, and smooth payments, and is seen as a solid Canada-focused option, especially for planning ahead and helping non-drivers. However, multiple reviews highlight reliability problems (drivers canceling, using other apps, or overbooking outside the platform), trust issues from fake profiles, weak customer support, notable cancellation/fees, and occasional stability/accessibility problems. Overall, it’s a promising carpool tool hampered by recurring reliability and support challenges.

Pros

Easy to use with quick booking
Tracking is accurate and payments are smooth
Canada-focused carpool app with generally solid service
Helpful for people who don’t know how to drive
Good for planning ahead and sharing rides

Cons

Reliability issues due to drivers canceling or using multiple apps and posting outside the app for higher fares
Prevalence of fake/professional-looking profiles and trust concerns
Poor customer support and limited or ineffective safety actions
High cancellation and commission fees for rides that never happened
App stability problems and occasional accessibility issues

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User Reviews

Recent rating average: 4.00

All time rating average: 4.56

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43% (70)

Date	Author	Comment
2026-08-15	Id*****	Nice ride
Nice ride
2026-08-15	Ay*****	I just made an account and only started the verification process before poparide declined me. I requested their help through the popabot and then emailed for help but without helping me, they blocked my whole account saying there was multiple accounts who are being made with mine and have breached the policy and community guidelines.
I just made an account and only started the verification process before poparide declined me. I requested their help through the popabot and then emailed for help but without helping me, they blocked my whole account saying there was multiple accounts who are being made with mine and have breached the policy and community guidelines.
2026-08-13	ca*****	Warning to all users, poparide bans their drivers for any reason and ignores your suggestion to improve. Poparide also keeps and steals all payouts from drivers once banned. Passengers are also charged an almost additional 20% fee to the ride as well as drivers are charged 6%. Do not trust Poparide with any personal information. Poparide is unfriendly to Electronic Vehicles. Find an alternative route to Poparide, many of the rides are filled tight and unsafe. Yoali, blocked me and banned me.
Warning to all users, poparide bans their drivers for any reason and ignores your suggestion to improve. Poparide also keeps and steals all payouts from drivers once banned. Passengers are also charged an almost additional 20% fee to the ride as well as drivers are charged 6%. Do not trust Poparide with any personal information. Poparide is unfriendly to Electronic Vehicles. Find an alternative route to Poparide, many of the rides are filled tight and unsafe. Yoali, blocked me and banned me.
2026-08-12	En*****	So much information is obscured and they will blame you for not investigating the person beforehand and remove the trip from your account so you can't even check if people were lying or not. Terrible app with terrible service.
So much information is obscured and they will blame you for not investigating the person beforehand and remove the trip from your account so you can't even check if people were lying or not. Terrible app with terrible service.
2026-08-11	Fr*****	it works
it works
2026-08-10	Ju*****	It was a very smooth ride yesterday with Lucy and Louis. Remain blessed 🙌. Thank you so much
It was a very smooth ride yesterday with Lucy and Louis. Remain blessed 🙌. Thank you so much
2026-08-08	Te*****	easy to use. but better when the driver confirmed accept your ride before charged the passenger. otherwise the passenger has charged two times.
easy to use. but better when the driver confirmed accept your ride before charged the passenger. otherwise the passenger has charged two times.
2026-08-05	Ro*****	Good system of finding a ride share so far!!
Good system of finding a ride share so far!!
2026-08-04	SC*****	excellent experience on many occasions
excellent experience on many occasions
2026-08-04	Mo*****	best app
best app