Hely

Name: Hely
Rating: 5 (268 reviews)
Author: Hely

By: Hely

At Hely you have all your favourite shared mobility in one app

Features & Capabilities

Overview of Hely Shared Mobility App

Hely offers a comprehensive solution for shared mobility by combining electric cars, e-bikes, and cargo bikes all in one app. Users can locate available vehicles nearby, reserve rides instantly or in advance, and conveniently lock/unlock their rides through the app. With Hely, enjoy affordability, sustainability, and flexibility as you move across over 8 cities in The Netherlands.

Key Features

Access multiple shared mobility options including (electric) cars, e-bikes, and cargo bikes through one app.
Real-time vehicle availability and easy reservation management.
Direct support via mail, chat, or phone ensures a seamless experience.
View all rides and costs in your personal overview.
Invite neighbors and both receive discounts.
Sustainable travel contributing to cleaner, low-traffic cities.

Hely simplifies your mobility choices while saving costs and reducing your environmental footprint. Visit www.hely.com for more information and stay connected through their social channels.

User Growth & Download Statistics

App

By:

Hely

Downloads:

32,448 48

Rating:

5.00

(268)

Version:

4.97.0 Last updated: 2026-05-27

Version code:

817

Creation date:

2020-08-07

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_CALENDAR High risk
android.permission.WRITE_CALENDAR High risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk

Size:

93.54MB

Email:

de*****@hely.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 346,685 ▼ 2,395

Other platforms

Hely (v4.97.0)

1.00

(1)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Hely

Google Play Store

https://play.google.com/store/apps/details?id=com.hely

Email:

de*****@hely.com

Website:

http://www.hely.com

User Reviews

User reviews of the Hely app reveal mixed experiences. Many praise the quality of the bikes and find the cars convenient for daily transport. However, common issues include the app freezing or being slow, difficulty in unclaiming or locking bikes due to poor location accuracy, and poor customer support that is hard to reach. Additional complaints involve device compatibility problems, restrictive registration rules, and higher costs. Despite some positive feedback on the vehicles themselves, the app's usability and service problems negatively impact overall user satisfaction.

Pros

The bikes provided by the service are frequently described as amazing, excellent, and great.
The app is praised by some users for functioning well and serving as a good daily transportation medium.
Cars available through the app are reported as easy to use and helpful for point-to-point travel.

Cons

The app frequently freezes or is slow, requiring users to close and reopen it multiple times.
Unclaiming or locking bicycles is difficult and time-consuming due to inaccurate location determination and multiple steps required.
User support is unreachable or unhelpful, making it hard to resolve registration and app issues.
The app is not supported on all devices and is reported to crash, causing problems for users.
Some users find the ride prices expensive and registration restricted by arbitrary requirements like proximity to a hub or needing a driver's license.

Recent reviews

Horroble experience with Hely rental overall. Horrible app and horrible service, unreachable when needed and an app that doesn't work properly over half the time. Problems with unclaiming dye to location determination by the apps that's too far off compared to the stringent location requirements. Takes very long sometimes to lock or unlock. Can be very difficult to unclaim, woud you really want to take 5 to 10 minutes just unclaiming the bicycle when you need to catch a train.