Reviews of Helpp

By: Helpp Technologies Private Limited App

List of user reviews and ratings for Helpp

Total ratings

3.90 (Rating count: 330)

Review summary

Users appreciate Helpp for offering a convenient, professional, and reasonably priced one-stop solution for various home services like salon and plumbing. The app is user-friendly and helps save time finding service providers. However, multiple users report significant issues including OTP delivery failures, poor customer service, app bugs affecting usability, unexpected order cancellations, and lack of communication or refunds. While the concept and some service experiences are positive, technical glitches and support remain major pain points.

Date	Author	Comment
2024-08-02	Mu*****	There AC repair person are fully illeterate, they don't know what the problem is. I never recommend them for AC repair and maintenance.
There AC repair person are fully illeterate, they don't know what the problem is. I never recommend them for AC repair and maintenance.
2024-03-21	Sa*****	OTP not recieved. Tried for two days straight, but the OTP was never received. Tried their support number but waited for eternity, no one picked up the call. I tried not once, but a dozen times.
OTP not recieved. Tried for two days straight, but the OTP was never received. Tried their support number but waited for eternity, no one picked up the call. I tried not once, but a dozen times.
2022-11-16	SY*****	Can't place the order. Several times reported to the customer care service provider to fix the problem but they are failed to fix the bugs. Useless App.....
Can't place the order. Several times reported to the customer care service provider to fix the problem but they are failed to fix the bugs. Useless App.....
2022-11-08	sa*****	I'm unable to add the new address, whenever i try to type it shows error. Kindly fix this bug.
I'm unable to add the new address, whenever i try to type it shows error. Kindly fix this bug.
2022-11-02	No*****	The app functioning needs polishing. A number of buttons don't work! A promising idea, without a doubt! Needs a bit of work! Good Luck though!
The app functioning needs polishing. A number of buttons don't work! A promising idea, without a doubt! Needs a bit of work! Good Luck though!
2022-09-17	Sa*****	Helpp salon service was very great. I took my services today Due to chehlum all networks were closed but she was on exact time.i feel great n relaxed. Sonia was very professional and efficient and such a sweet person.thanks helpp salon for such a great services.highly recommended
Helpp salon service was very great. I took my services today Due to chehlum all networks were closed but she was on exact time.i feel great n relaxed. Sonia was very professional and efficient and such a sweet person.thanks helpp salon for such a great services.highly recommended
2022-09-05	Mu*****	Make it user friendly, Seriously no one have much time to read all stuff regarding service, just mention key points of the service and also give comparisons so customer can compare two services and select the beneficial one.
Make it user friendly, Seriously no one have much time to read all stuff regarding service, just mention key points of the service and also give comparisons so customer can compare two services and select the beneficial one.
2022-07-01	At*****	My First order went into cancellation coz not having partner available...why spend so much on adverts and promotion when u can't deliver....yet another proof that a startup with a good idea not living up to expectations.
My First order went into cancellation coz not having partner available...why spend so much on adverts and promotion when u can't deliver....yet another proof that a startup with a good idea not living up to expectations.
2022-05-07	Uz*****	They cancelled my prepaid order without even bothering to contact me and now not refunding the order amount. Called multiple times, each time the agent is clueless and make false promises over and over. Worst customer service.
They cancelled my prepaid order without even bothering to contact me and now not refunding the order amount. Called multiple times, each time the agent is clueless and make false promises over and over. Worst customer service.
2022-05-01	Fa*****	Useless app and helpline. Do not fulfill their orders and don't even bother to followup. Will leave you hanging after confirming an order. Mr Mahir app and service is 100 times better. Stay away.
Useless app and helpline. Do not fulfill their orders and don't even bother to followup. Will leave you hanging after confirming an order. Mr Mahir app and service is 100 times better. Stay away.

Reviews of Helpp

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