Reviews of Hello Paisa

By: Hello Group

List of user reviews and ratings for Hello Paisa

Total ratings

3.83 (Rating count: 11,131)

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Review summary

Users praise Hello Paisa for its easy-to-use interface and perceived quality when functioning, but repeatedly report critical issues: flex accounts getting locked, slow support, unreliable payments and Payshap, prohibitive or undisclosed fees with poor refunds, and overall app reliability problems (network errors, crashes, PIN reset failures). These recurring problems dominate user feedback and erode trust.

Pros

Easy-to-use / user-friendly interface
Generally positive app quality when it works
Strong positive sentiment and occasional praise (e.g., 'the app is very good', 'best')

Cons

Flex account locked/disabled without warning, blocking funds
Poor customer support with delays and unhelpful responses
Payment and cash-out issues: inconsistent Payshap options, online payments failing, app crashes during payments
High or unclear transaction fees with refunds often not processed
App reliability problems: network errors, data dependency, PIN reset issues

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User Reviews

Recent rating average: 2.60

All time rating average: 3.83

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969% (155)

Date	Author	Comment
2026-07-04	Ro*****	easy to use
easy to use
2026-07-02	Ma*****	i used to think that it's one of the best until i lost my SIM card then i tried to connect the agents they don't help at all i lost my money up to now It looks like scam .Good luck to my fellow users
i used to think that it's one of the best until i lost my SIM card then i tried to connect the agents they don't help at all i lost my money up to now It looks like scam .Good luck to my fellow users
2026-06-30	No*****	the app takes forever to open 🙄 I mean how do I get to block my account if anything happens?
the app takes forever to open 🙄 I mean how do I get to block my account if anything happens?