Reviews of HelloCrowd

By: HELLOCROWD, INC App

List of user reviews and ratings for HelloCrowd

Total ratings

1.81 (Rating count: 86)

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Review summary

Users find HelloCrowd useful for event information and appreciate its integration during conferences. However, many reviews highlight severe performance issues like freezing, crashing, slow loading, and difficulties with media uploads. The app's usability suffers, especially with large attendee lists and slow responsiveness. Mixed experiences include some praise for ease of use and support, but the majority report frustrating technical problems that reduce the app's effectiveness for event attendees.

Pros

Useful for accessing event information and engagement details.
Good integration and innovation for conference management.
User-friendly and easy to use during events (as noted by some users).
Responsive support team addressing queries quickly.

Cons

App frequently freezes or crashes, sometimes even when not actively in use.
Very slow loading times, including delays in loading programs or events.
Issues with uploading pictures and media content in the app.
Poor usability on some devices; not user-friendly with no search or attendee browsing aid.
App sometimes does not open or gets stuck on loading screen.

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User Reviews

Recent rating average: 1.50

All time rating average: 1.81

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60% (12)

Date	Author	Comment
2023-10-04	Pe*****	This app is frustratingly slow, and conference organisers should stop trying to be fancy, and rather print out the program as a big poster instead of expecting participants to access it via this app. It also keeps crashing while you're not even using it, forcing you to go through the whole process of getting to the desired site every time. Click on something, and it will load with a 5 minute delay. Writing this review and modifying it 5x was quicker than getting to the conference program. Avoid!
This app is frustratingly slow, and conference organisers should stop trying to be fancy, and rather print out the program as a big poster instead of expecting participants to access it via this app. It also keeps crashing while you're not even using it, forcing you to go through the whole process of getting to the desired site every time. Click on something, and it will load with a 5 minute delay. Writing this review and modifying it 5x was quicker than getting to the conference program. Avoid!
2023-03-01	A *****	Take forever to load and never upload your pictures. I hope my company does not use this app for our leadership conference next year.
Take forever to load and never upload your pictures. I hope my company does not use this app for our leadership conference next year.
2022-10-01	Ad*****	Struggled to download. Now it's freezing
Struggled to download. Now it's freezing
2022-08-31	Ni*****	App is garbage. Can't upload pics, events don't load sometimes, app freezes
App is garbage. Can't upload pics, events don't load sometimes, app freezes
2020-05-17	Ga*****	App frequently freezes. Audio from the videos posted in the event feed all start playing at the same time as soon as you open the app (even though they are marked as audio off). No search function or way to skip through the alphabet to find attendees in list. As there were around 1000 attending the event it took a while to scroll through to find people.
App frequently freezes. Audio from the videos posted in the event feed all start playing at the same time as soon as you open the app (even though they are marked as audio off). No search function or way to skip through the alphabet to find attendees in list. As there were around 1000 attending the event it took a while to scroll through to find people.
2020-02-15	A *****	Not very user friendly on my Samsung J7 smartphone. Can't enter details into anything
Not very user friendly on my Samsung J7 smartphone. Can't enter details into anything
2019-07-03	A *****	App worked great on the day of the event and any queries were dealt with by the team very quickly. One improvement would be to have more options for front page layout.
App worked great on the day of the event and any queries were dealt with by the team very quickly. One improvement would be to have more options for front page layout.
2019-05-31	A *****	app doesnt open
app doesnt open
2019-02-20	A *****	this sucks and confusing
this sucks and confusing
2019-02-17	A *****	This app is insanely slow and doesn't load text for a long time. When looking at events, it doesn't allow you to double book, and the interface is not intuitive or user friendly at all. Would not recommend this for anyone, regardless of the situation.
This app is insanely slow and doesn't load text for a long time. When looking at events, it doesn't allow you to double book, and the interface is not intuitive or user friendly at all. Would not recommend this for anyone, regardless of the situation.