Horrible. Way too buggy. Many errors when generating notes. Multiple hallucinations. Poor customer service.
Heidi
Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- Heidi Health
- Downloads:
- 100,708 1.39K
- Rating:
- 4.66 (2,194)
55 new ratings
- Version:
- 3.14.2 Last updated: 2026-10-27
- Version code:
- 303140200
- Creation date:
- 2024-06-23
- Publisher country:
AU
- Permissions:
- android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
- android.permission.READ_PHONE_STATE Very high risk
- android.permission.RECORD_AUDIO Very high risk
- android.permission.READ_EXTERNAL_STORAGE High risk
- android.permission.BLUETOOTH_CONNECT Moderate risk
- android.permission.BLUETOOTH_SCAN Moderate risk
- android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE Moderate risk
- android.permission.NEARBY_WIFI_DEVICES Moderate risk
- android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS Moderate risk
- com.google.android.gms.permission.AD_ID Moderate risk
- android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
- Size:
- 36.14MB
- Email:
- an*****@heidihealth.com
- Website:
- Privacy policy:
- Full description:
- See detailed description
- Source:
- Google Play Store
- Data ingested on:
- 2026-11-03
- Compare stats and ranking:
-
Contact the developer
Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
- Developed by:
- Heidi Health
- Google Play Store
- https://play.google.com/store/apps/details?id=com.heidihealth.scribe
- Email:
- an*****@heidihealth.com
- Website:
- https://heidihealth.com
Publisher Change History
2026-03-19: pe*****@heidihealth.com to an*****@heidihealth.com
User Reviews
Reviews are mixed. Users praise Heidi for saving time, simplifying clinical note-taking, and speeding up busy workflows, with some calling it transformative. However, many report recurring bugs, including crashes, sessions stopping or being lost mid-recording, frequent logouts, and launch failures. Accuracy is a major concern, with reports of hallucinated, inserted, or incorrect content, especially after recent updates. Several reviewers also cite slow customer support and frustration with repeated sign-ins.
Pros
- Saves time and simplifies clinical note-taking
- Fast, reliable note generation that keeps up with busy workflows
- Helpful for managing back-to-back appointments and reducing documentation burden
Cons
- Frequent bugs, crashes, and sessions that stop or are lost mid-recording
- Inaccurate output, including hallucinations, invented content, and wrong numbers
- Frequent logouts and repeated sign-ins required
- Slow customer support and troubleshooting
Recent reviews
Generous free offering, no obvious limit on session time, identifies favorable outcomes, convincing defence against potential complaints. Verbose output - I struggled to reign it in.
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