H-E-B Go Android

H-E-B Go

By: H-E-B
Slow the spread! We’re supporting safer shopping in our stores with the Go app.

Features & Capabilities

The H-E-B Go Chrome extension supports safer shopping in Texas by enabling shoppers to scan and bag items as they shop, reducing physical contact and shortening checkout times. Users can start by launching the app at participating H-E-B locations, logging in with their HEB.com credentials or creating a new account.

Key features include scanning items in real-time, tracking your shopping list, and finalizing purchases quickly at self-checkout or regular lanes. The app streamlines your shopping experience, helping you shop efficiently and safely. Available in select stores, H-E-B Go is designed to make grocery shopping both convenient and secure.

User Growth & Download Statistics

By:
H-E-B
Downloads:
281,800 466
Rating:
4.02
(1,772)
Version:
2.3.0 Last updated: 2026-04-01
Version code:
203
Creation date:
2017-12-05
Publisher country:
US US
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • android.permission.ACCESS_WIFI_STATE Low risk
  • android.permission.CHANGE_WIFI_STATE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.USE_BIOMETRIC Low risk
  • android.permission.USE_FINGERPRINT Low risk
  • android.permission.WAKE_LOCK Low risk
  • See more
Size:
27.42MB
Email:
he*****@heb.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Other platforms

Apple
H-E-B Go (v2.5.1)
4.80 (22,489)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
H-E-B
Google Play Store
https://play.google.com/store/apps/details?id=com.heb.go
Email:
he*****@heb.com
Website:
http://www.heb.com

User Reviews

Users praise H-E-B Go for convenience and time-savings when it works, but the experience is marred by recurring problems: poor store/location detection, coupon/receipt issues, reliability glitches, and uneven store acceptance. The app’s usefulness varies by device and region, with several reviews noting a better experience only after updates or on specific conditions. The main recurring pain points are reliability, location accuracy, and coupon/receipt functionality.
Pros
  • Easy to use and speeds up checkout when it works.
  • Helpful for frequent shoppers and staff (CSA) to skip lines.
  • Lifesaver / handy tool praised by users for saving time.
Cons
  • Store/location detection and recognition frequently fails or is inaccurate (e.g., wrong store shown, not recognized in-store).
  • Coupons and electronic receipts are inconsistent or broken (discounts not applying, receipts limited for returns).
  • App reliability issues persist (crashes, won’t open, errors during checkout, continuous chime).
  • Some stores/cashiers do not accept or understand the app, limiting adoption (often described as only working for partners).
  • Regional rollout is limited (pilot not yet in some areas) and not available everywhere.
Recent reviews
great service
by Ka*****, 2026-04-29

doesn't always work
by Ro*****, 2026-04-28

doesn't work, it doesnt detect my store, other employees with the same phone s25 plus are having this issue.
by Al*****, 2026-03-20
View all user reviews ›

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