매장하루

Store Haru is a store management app that takes care of the daily operations of restaurant owners on their behalf.

It gathers reviews scattered across Baedal Minjok, Coupang Eats, and Naver Place in one place, and AI drafts replies for you. You can also find material in reviews to post promotional content for customers in Threads.

■ Suitable for Owners Like This

- Those who want to write review replies but find it difficult to set aside time every day

- Those who find it cumbersome to check reviews for delivery apps and Naver separately on each app

- Those who need to promote on social media but are at a loss as to what to write

■ Key Features

View Reviews in One Place

- View reviews from Baedal Minjok, Coupang Eats, and Naver Place on a single screen.

- You can filter reviews by star rating, platform, and time period.

AI Reply Drafts

- AI drafts replies based on the review content and star rating. It identifies the menu items and details mentioned by the customer and writes naturally, as if the owner wrote it themselves.

- If you set a store tone (neat, friendly, or energetic), the same tone is applied to all replies. - Edit drafts and post them immediately, and edit or delete posted replies within the app.

Automatic Replies to 5-Star Reviews
- When enabled, it automatically posts replies to new 5-star reviews every morning. It also leaves reviews with low ratings or those requiring verification for the owner to view directly.

Key Keywords
- It extracts and displays the strengths frequently mentioned by customers in recent reviews. You can create promotional posts immediately using these strengths.

Promotional Posts in Threads
- It identifies promotional materials from last week's reviews, creates drafts based on the materials, and uploads them directly to threads or schedules for publication.

- You can also upload posts you have written yourself, and check views and likes on your uploaded posts within the app.

Sales Trends
- Stores using Toss Place POS can view recent sales trends and best-selling menu items within the app.

Notifications
- You will be notified immediately when a reply is posted or the connection is lost.

■ User Guide

- Sign up via mobile phone identity verification.

- Search for a store listed on Naver Place and register it as your own store. - Reviews for Baedal Minjok, Coupang Eats, and Naver Smart Place are collected by linking your store owner account on each platform. Account information is stored in encrypted form.

- A Threads account is required to link threads.

■ Inquiries

haru_store@aser.co.kr

You can also consult via the "Contact Customer Service" option within the app.

Acel Co., Ltd.