한화자동차보험 모바일 앱

[What to do if the app cannot be installed] 
1. If the standby state continues
1) Select an account on the ‘Google Play Store’ main screen
2)Select update from the app and device management menu
3) ‘Stop’ all items waiting for update and proceed with installing the ‘Hanwha Auto Insurance Mobile App’

2. If an error message appears
1)Smartphone Settings>Applications>Select ‘Google Play Store’
2) Proceed to ‘Delete data’ in the ‘Storage space’ menu
3) Turn off the smartphone, restart it, and then proceed with installing the ‘Hanwha Auto Insurance Mobile App’

3. If you cannot connect after installation
- Confirm V3 Mobile app installation (required to install as a financial mobile app)
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[Main services]
- Mileage: Take a photo of the vehicle dashboard and get discount on insurance premiums based on mileage
- Short-term driver change: Apply for a temporary change in driver range when shift driving is required during holidays/weekends.
-Emergency dispatch: If a problem suddenly occurs with your car, just shake your phone and dispatch will be sent immediately.
- Accident registration: Accident registration and progress can be checked at any time through mobile
- AI repair estimate: If you take a picture of the accident area, you can immediately check the estimated repair cost

[Terminal support information]
- OS standard: Android OS version 5.0 or higher
- Resolution optimization: Samsung Galaxy S7

[Access rights information]
□ Required access rights
- Files and media: Saving and loading captured photos, copying and loading joint certificates
- Phone: Access to verify mobile phone status and ID, connection to customer service center/contract manager/compensation manager
- Installed apps: Detect risky apps that can be abused among apps installed on smartphones to prevent electronic financial transaction accidents.

※ Required access permissions are required to provide smooth service, and if permissions are not granted, it may not operate properly.

□ Optional access rights
- Camera: Photographing supporting materials for contracts and service applications
- Location: Find my location to call emergency dispatch, report accidents, and provide weather information
- Address book (contact information): Safety guard/accident notification calls and sends text messages
- Microphone: Voice input for accident notification and accident detection

※ Even if you do not allow it in the optional access rights, you can use services excluding services that require the corresponding rights.
※ When accessing service screens that require optional permission permission, you can use it after granting separate permission. If you do not allow it, you may be restricted from using some features.
(Individual permission is available for Android 6.0 or higher OS. If the OS can be upgraded, it is recommended to use it after upgrading.)

[security]
- This application cannot be used on smartphones that have forged or rooted the app for safe financial transactions.
- Forged or rooted smartphones can be used after initialization through the manufacturer's A/S center.
- Rooting refers to a state in which administrator privileges are obtained on a smartphone and the OS of the terminal is arbitrarily modified or modified with malicious code.

[Visual Service]
- Upon initial installation of the app, informational or for-profit mobile content provided by the other party is displayed with the user's consent.
- Target content: Visible ARS, call reception screen, call purpose when ending, etc.
- Provided by intention to use service: Affiliate Colgate Co., Ltd., refusal to use service 080-135-1136

[Dangerous app detection]
- We search the items below to investigate credit disorder (preventing damage from voice phishing for customers using Hanwha Automobile Insurance mobile apps by detecting malicious apps).
: Malicious App detection information, diagnostic information on detected malicious apps