Reviews of Gyft - Mobile Gift Card Wallet

By: Gyft, Inc.

List of user reviews and ratings for Gyft - Mobile Gift Card Wallet

Total ratings

3.57 (Rating count: 10,707)

Review summary

Users appreciate Gyft as a convenient digital wallet to organize and send gift cards with a good selection and payment options. However, multiple reviews highlight serious issues including app bugs, login difficulties, inability to add some major gift cards manually, lack of automatic balance updates, and frequent transaction failures without adequate customer support, significantly impairing user experience and trust.

Pros

Convenient digital wallet to keep all gift cards organized in one place, eliminating the need to carry physical cards.
Good selection of gift cards and payment options available.
Allows spending Bitcoins at various retailers.
Easy electronic sending of gift cards to others.
Useful for managing gift cards sent by employers or received as gifts.

Cons

App is buggy with frequent crashes, poor functionality, and lack of updates since 2018.
Cannot add or manage some popular gift cards (e.g., Starbucks, McDonald's) manually, limiting usefulness.
Login issues including inability to sign in via Google and forced password resets making app unusable.
Gift card balances do not update automatically and must be entered manually, causing inconvenience.
Transaction failures due to security declines and inability to contact customer service effectively.

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User Reviews

Recent rating average: 1.90

All time rating average: 3.57

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0% (7)

Date	Author	Comment
2023-01-02	Ry*****	Balances can be updated automatically for cards in the system. BUT, if it isn't in their system, you cannot add one manually, so this app is then useless to me. 1/1/2023 - trying this app again after many years. The first card I tried to add isn't in their system, and I can't add it manually. Its Starbucks. How is that not in their system and how can you STILL not add cards manually?
Balances can be updated automatically for cards in the system. BUT, if it isn't in their system, you cannot add one manually, so this app is then useless to me. 1/1/2023 - trying this app again after many years. The first card I tried to add isn't in their system, and I can't add it manually. Its Starbucks. How is that not in their system and how can you STILL not add cards manually?
2022-08-10	8-*****	Dont buy giftcards on this app. I bought a 10 dollar Google play card, money was taken out of my bank through PayPal, and the transaction on my banks end was processed completely. But I couldn't redeem my gift card, and now the gift card is just gone. They stole 10 dollars from me. (Update) my gyft account now seems to no longer exist. So strange this has happened soon after I leave a 1 star review.
Dont buy giftcards on this app. I bought a 10 dollar Google play card, money was taken out of my bank through PayPal, and the transaction on my banks end was processed completely. But I couldn't redeem my gift card, and now the gift card is just gone. They stole 10 dollars from me. (Update) my gyft account now seems to no longer exist. So strange this has happened soon after I leave a 1 star review.