Reviews of Guidebook

By: Guidebook Inc

List of user reviews and ratings for Guidebook

Total ratings

3.66 (Rating count: 4,161)

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Review summary

Overall sentiment is mixed. Users frequently praise Guidebook for easy navigation, finding events, scheduling, and its feature-rich, well-designed interface—useful for convention guides and planning. However the app is plagued by reliability and policy issues: update-blocking and error messages during events; persistent bugs and slow performance; download/install problems on various devices; heavy invasive permissions and privacy concerns; and misleading publishing/pricing practices. Offline access is limited and some report needing internet to function. A polished UI and core features aren’t enough to overcome these reliability and policy problems.

Pros

Easy to navigate and easy to find events and schedule.
Feature-rich, well-designed interface.
Useful for convention guides and planning; can be a game changer for some events.
Works well and quickly when the app is functioning.

Cons

Update-blocking modals that lock the schedule during events.
Bugs, slow performance, and frequent download errors.
Install/compatibility problems on certain devices.
Invasive permissions and privacy concerns.
Publishing guides requires high fees and misleading claims.

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User Reviews

Recent rating average: 1.10

All time rating average: 3.66

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49% (58)

Date	Author	Comment
2026-06-18	Ra*****	Useless
Useless
2026-06-02	Mi*****	Horrible user experience, requiring the ability to send notifications is unnecessary. And completely unable to add two over lapping events to my schedule. The "Add Anyway" button is completely nonfunctioning, does absolutely nothing. And makes the app completely unusable for my purposes. Tried closing and reopening, tried creating an account, even deleted and reinstalled the app. "Add Anyway" still did not function.
Horrible user experience, requiring the ability to send notifications is unnecessary. And completely unable to add two over lapping events to my schedule. The "Add Anyway" button is completely nonfunctioning, does absolutely nothing. And makes the app completely unusable for my purposes. Tried closing and reopening, tried creating an account, even deleted and reinstalled the app. "Add Anyway" still did not function.
2026-05-24	Le*****	First time using this app since I usually dont go to conventions, and I had yet to be able to do anything with it. At first it was refusing to show any panels or events, then it asked to clear the cache so it could run better. BIG MISTAKE. It is now just closing on me, I cant even touch the guide without the app crashing. If you are in a convention that uses this? Just get a paper map, it may not had updates, but you will actually know the events are happening on the first place.
First time using this app since I usually dont go to conventions, and I had yet to be able to do anything with it. At first it was refusing to show any panels or events, then it asked to clear the cache so it could run better. BIG MISTAKE. It is now just closing on me, I cant even touch the guide without the app crashing. If you are in a convention that uses this? Just get a paper map, it may not had updates, but you will actually know the events are happening on the first place.
2026-05-23	Ky*****	you can't add more than one thing to your schedule if the time conflicts, making this app entirely useless.
you can't add more than one thing to your schedule if the time conflicts, making this app entirely useless.
2026-05-23	Ex*****	Freaking Slow on adding event and swipe action, my 2009 Nokia app are faster than it
Freaking Slow on adding event and swipe action, my 2009 Nokia app are faster than it
2026-05-22	An*****	half the features dont work and won't allow me to overlap my events. the AI bot they use for costumer support is horrible. Will avoid using this app as much as possible.
half the features dont work and won't allow me to overlap my events. the AI bot they use for costumer support is horrible. Will avoid using this app as much as possible.
2026-05-22	Ma*****	does not support overlapping events, which is a pretty major bug
does not support overlapping events, which is a pretty major bug
2026-05-22	Am*****	Add anyway feature doesn't work. The UI is very slow and sluggish.
Add anyway feature doesn't work. The UI is very slow and sluggish.
2026-05-22	Ch*****	Immediately dislike this app. trying to add events to my schedule (Anime North) and it will NOT allow me to add anything that has "conflicting times" even though it gives the option to "add anyways", renders the app useless. The whole schedule is conflicting. It's a convention.
Immediately dislike this app. trying to add events to my schedule (Anime North) and it will NOT allow me to add anything that has "conflicting times" even though it gives the option to "add anyways", renders the app useless. The whole schedule is conflicting. It's a convention.
2026-05-20	E *****	Unexpected new permissions. could be spyware. DO NOT UPGRADE
Unexpected new permissions. could be spyware. DO NOT UPGRADE