Reviews of Maple Family Assistant

By: Grow Maple Inc.

List of user reviews and ratings for Maple Family Assistant

Total ratings

3.48 (Rating count: 244)

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Review summary

Users appreciate Maple's intuitive, visually pleasing interface and its useful family organization features like shared lists and events. Customer service is praised for responsiveness. However, several users report frequent crashes, slow performance, and glitches, particularly during account setup and event creation. The app requires phone numbers for all members, posing issues when adding children. There are complaints about intrusive notifications without opt-out options and dissatisfaction with forced design changes and subscription pricing. Overall, the app holds promise but needs stability and usability improvements.

Pros

User-friendly interface that's visually appealing and intuitive.
Useful for family organization with features like shared lists, checklists, events, and notes.
Helpful customer support that responds quickly to issues.
Ability to add recipe ingredients and export them to grocery lists.
Regular updates and improvements by the development team.

Cons

Frequent app crashes and glitches, especially when setting up accounts or adding events.
Slow performance and laggy response times.
Requirement for every family member to have a phone number, making it difficult to add children without phones.
Unwanted and frequent pop-up alerts with no option to disable them.
Forced design changes and subscription model push that frustrate users.

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User Reviews

Recent rating average: 2.10

All time rating average: 3.48

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8% (7)

Date	Author	Comment
2025-01-24	Gr*****	Keeps crashing when I try to set up an account!!!
Keeps crashing when I try to set up an account!!!
2024-11-23	Ma*****	I downloaded the app yesterday and it continually crashes on me. I've un-installed, reinstalled, cleared cache and storage, and nothing is solving this. It worked for 2 hours this morning, then this all started. HELP!!!
I downloaded the app yesterday and it continually crashes on me. I've un-installed, reinstalled, cleared cache and storage, and nothing is solving this. It worked for 2 hours this morning, then this all started. HELP!!!