Reviews of Groupon – Deals & Coupons

By: Groupon, Inc. App

List of user reviews and ratings for Groupon – Deals & Coupons

Total ratings

4.38 (Rating count: 1,706,966)

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Review summary

Users largely praise Groupon for its discounts, promos, and easy-to-use app with a wide selection of deals. However, recurring issues include bugs, intrusive ads, cross-platform inconsistencies, and concerns about scams or refunds. Promo codes can fail and payment processes may be unreliable. Overall, it delivers value through savings but reliability and trust concerns persist for some users.

Pros

Excellent discounts and promos across many categories.
Easy to use and user-friendly interface.
Wide range of deals and options available.
Positive mentions of customer service and refunds when issues occur.
App generally performs well on Android.

Cons

Frequent bugs and instability (back button returns to home, payments show as completed when they didn't).
Disruptive ads and screen hijacking hinder browsing experience.
Cross-platform inconsistencies and missing deals when switching between mobile and desktop.
Perceived scams, hidden fees, and poor customer support with refunds.
Promo codes sometimes fail and payment flows can be problematic.

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User Reviews

Recent rating average: 2.40

All time rating average: 4.38

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38% (249)

Date	Author	Comment
2026-08-09	Al*****	I personally love groupon.However, the fact that I go on the website because the app isn't working properly, and it immediately redirects me to the app doesn't ask nothing, just write to the app from a website. non u gone
I personally love groupon.However, the fact that I go on the website because the app isn't working properly, and it immediately redirects me to the app doesn't ask nothing, just write to the app from a website. non u gone
2026-08-09	Ch*****	A good Groupon app. It's quick, and a full description is included.
A good Groupon app. It's quick, and a full description is included.
2026-08-09	Al*****	fabulous
fabulous
2026-08-08	Oo*****	The amount of AI used in this app is insane. All the way down to their television advertisements are made with creepy ai people, not even actual actors anymore. It's sad that companies can't even make ads without using artificial intelligence. Sad.
The amount of AI used in this app is insane. All the way down to their television advertisements are made with creepy ai people, not even actual actors anymore. It's sad that companies can't even make ads without using artificial intelligence. Sad.
2026-08-08	Ke*****	any app that doesn't have a dark mode option automatically gets a 1 star review from me. there's no reason to not offer this option in 2026
any app that doesn't have a dark mode option automatically gets a 1 star review from me. there's no reason to not offer this option in 2026
2026-08-07	Th*****	Be wary of Groupon regarding with their refund as they have a 3-day refund policy, after that they refund you in Groupon bucks. The voucher I purchased I have to wait 24 hours to use. I spoke to an AI and live that I wanted a regular refund, and both stated that it's past 3 day and can only do groupon bucks. I didn't want groupon bucks and ended it. Was plan on using the voucher, and the live person refunded it in groupon bucks anyways. Purchased it again and have to wait 24 hours use it now.
Be wary of Groupon regarding with their refund as they have a 3-day refund policy, after that they refund you in Groupon bucks. The voucher I purchased I have to wait 24 hours to use. I spoke to an AI and live that I wanted a regular refund, and both stated that it's past 3 day and can only do groupon bucks. I didn't want groupon bucks and ended it. Was plan on using the voucher, and the live person refunded it in groupon bucks anyways. Purchased it again and have to wait 24 hours use it now.
2026-08-07	my*****	The one time I try to use a coupon. it just doesn't work , won't even let me click on it
The one time I try to use a coupon. it just doesn't work , won't even let me click on it
2026-08-07	Cy*****	easy to use and helpful
easy to use and helpful
2026-08-07	De*****	sent too much to me and none of it was available for me
sent too much to me and none of it was available for me
2026-08-06	Mu*****	horrible performance. have the taps dont respond, some buttons are behind the nav buttons.
horrible performance. have the taps dont respond, some buttons are behind the nav buttons.