Reviews of Groomer Tracker

By: Up North Fun LLC

List of user reviews and ratings for Groomer Tracker

Total ratings

3.50 (Rating count: 43)

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Review summary

Groomer Tracker is appreciated for its real-time grooming trail updates, enabling users to plan smoother rides and support local clubs. However, many users face issues such as unexpected auto-renewal charges, login and account creation difficulties, app crashes, and slow performance. Some find the app incomplete regarding trail coverage and challenging to use without guidance, though customer support is noted to be responsive and ongoing improvements are occurring.

Pros

Provides real-time tracking of groomed trails which helps in planning smooth rides.
Supports multiple snowmobile clubs and contributes a portion of fees back to these clubs.
Helps riders avoid bumpy trails, reducing physical strain and potential maintenance costs.
Maps show exact position improving navigation, especially at night.
Customer support can be responsive and app is improving over time.

Cons

Automatic renewal issues with charges without proper access or app functionality after payment.
Frequent crashes and slow performance, including slow map updates and overall app use.
Login and account creation problems such as incorrect email errors and password reset requirements.
Incomplete trail coverage and limited availability of some snowmobile clubs in the app.
App can be difficult to use and requires reading directions to operate properly.

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User Reviews

Recent rating average: 3.60

All time rating average: 3.50

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23% (7)

Date	Author	Comment
2025-02-04	Ro*****	They charged my credit card to renew my app and now my app is not working says I need to pay I already paid this year week or so ago Ron Fletcher
They charged my credit card to renew my app and now my app is not working says I need to pay I already paid this year week or so ago Ron Fletcher
2025-01-13	Bd*****	Update clear cache, delete and reinstall the app if it crashes with new update!! I reached out to customer support and they responded immediately. Also, the app works great IF YOU READ THE DIRECTIONS!! I was confused till then too (lol)!! Thanks!!
Update clear cache, delete and reinstall the app if it crashes with new update!! I reached out to customer support and they responded immediately. Also, the app works great IF YOU READ THE DIRECTIONS!! I was confused till then too (lol)!! Thanks!!