Reviews of Greenwald Pay

By: Greenwald Industries

List of user reviews and ratings for Greenwald Pay

Total ratings

3.53 (Rating count: 2,275)

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Review summary

Greenwald Pay app offers the convenience of cashless laundry and progress tracking, which users appreciate. However, many reviews report repeated crashing, connectivity issues with machines, and unreliable real-time updates. Users struggle with app freezes, inaccurate machine availability, and difficulties starting or managing multiple loads. Notifications are inconsistent, and users often must restart the app during laundry sessions. Despite these flaws, some find it better than using quarters, especially with customer support available for refunds. Overall, the app has potential but is marred by reliability and usability problems.

Pros

Eliminates the need to carry quarters for laundry, providing convenience.
Allows remote purchase and tracking of laundry machine availability and cycle progress.
Saves time by showing available machines and sending notifications when cycles are done.
Offers cash-back incentives when adding funds.
Customer service is responsive regarding refund issues.

Cons

App frequently crashes or freezes, requiring restarts to use machines.
Poor connectivity and unreliable Bluetooth connection to machines, causing errors and failed starts.
Inaccurate or incomplete listing of available machines, leading to user frustration.
Requires constant app open/refresh to get real-time updates; background notifications often fail.
Inability to use multiple machines or start additional loads without complicated app restarts or re-logins.

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User Reviews

Recent rating average: 2.90

All time rating average: 3.53

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3% (32)

Date	Author	Comment
2026-04-13	SA*****	for the most part I've had a good experience using this app The only real complaint I have I asked for a refund over 2 weeks ago for machines that would not start The only response I have received is the initial email sent from a do not reply email address
for the most part I've had a good experience using this app The only real complaint I have I asked for a refund over 2 weeks ago for machines that would not start The only response I have received is the initial email sent from a do not reply email address
2026-04-13	Jo*****	it is very convenient and works well.
it is very convenient and works well.
2026-04-13	Kr*****	good
good