Reviews of MyGreenPath

By: GreenPath Financial Wellness

List of user reviews and ratings for MyGreenPath

Total ratings

3.99 (Rating count: 99)

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Review summary

Users of MyGreenPath praise its helpful counselors and the positive impact on their debt and credit management, highlighting the app's ease of use. However, multiple reviews report issues with account activation emails not arriving, long customer service wait times, difficulty making payments through the app, and inconsistent experiences with counseling staff. Despite these drawbacks, the support and financial improvements users experience stand out as major benefits.

Pros

Helpful and professional counselors who effectively assist users in managing and clearing debt and credit issues.
The app is simple and easy to use for managing financial services.
Users appreciate the positive impact the program has on their financial health, including becoming debt free.
Good customer service when contact is made as representatives are described as nice and helpful.

Cons

Difficulties in account activation due to non-receipt of activation emails.
Long wait times and difficulty reaching customer support representatives.
Confusing or unclear process for making payments through the app, especially for one-time payments.
Inconsistencies in customer service, such as not being able to speak to the same counselor each time, leading to repetitive explanations and frustrations.

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User Reviews

Recent rating average: 3.60

All time rating average: 3.99

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8% (4)

Date	Author	Comment
2025-01-24	br*****	The people are very nice and helpful and very good
The people are very nice and helpful and very good
2024-09-12	Jo*****	Awesome app helped my sister and I get debt free in a short time.
Awesome app helped my sister and I get debt free in a short time.