MUSE Loyalty Programme

Name: MUSE Loyalty Programme
Rating: 3.8 (374 reviews)
Author: M.C.T. FZE Limited Liability

By: M.C.T. FZE Limited Liability

Rewards & Experiences

Features & Capabilities

Experience MUSE, a transformative loyalty programme connecting you to over 35 luxury fashion, beauty, and lifestyle brands such as Level Shoes, FACES, Tory Burch, and KENZO. With the MUSE mobile app, easily collect and redeem points both in-store and online across the UAE, KSA, and Kuwait region.

Unlock exclusive rewards including early sale access, free delivery, and special event invitations. MUSE offers curated experiences tailored to luxury lifestyle enthusiasts. Manage your digital card, track your statement, and elevate your shopping journey with a seamless, rewarding app designed for discerning customers.

User Growth & Download Statistics

App Shopping Marketing

By:

M.C.T. FZE Limited Liability

Downloads:

93,101 92

Rating:

3.80

(374)

Version:

3.0.2 Last updated: 2026-06-16

Version code:

5168

Creation date:

2019-08-22

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk

Size:

120.45MB

Email:

su*****@experience-muse.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-03

Compare stats and ranking:

Ranking

# 221,519 ▼ 391

Other platforms

MUSE Loyalty Programme (v3.0.2)

4.50

(182)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

M.C.T. FZE Limited Liability

Google Play Store

https://play.google.com/store/apps/details?id=com.gravty.chalhoub

Email:

su*****@experience-muse.com

Website:

https://www.experience-muse.com

User Reviews

Users appreciate MUSE as a user-friendly loyalty program offering valuable products, luxury brands, and enjoyable experiences with helpful customer support. However, multiple reviews cite recurring problems such as account activation failures, sign-up errors, delays and issues with points earning/redemption, technical glitches, and inconsistent customer service responsiveness. Experiences with partner stores vary, influencing user satisfaction.

Pros

User-friendly interface and app design.
Good loyalty program with valuable products and experiences.
Prompt and helpful customer service chat feature.
Includes many luxury brands under one loyalty program.
Enhances guest experience through special events and offers.

Cons

Issues with account activation and registration, including duplicate email errors.
Points accumulation and redemption problems, including delays and not earning points on certain transactions.
Technical glitches, such as invalid codes and lack of SMS verification codes.
Poor customer service response in some cases; some complaints about customer support.
Some tied stores provide subpar experiences, affecting overall satisfaction.