Features & Capabilities

Experience MUSE, a transformative loyalty programme connecting you to over 35 luxury fashion, beauty, and lifestyle brands such as Level Shoes, FACES, Tory Burch, and KENZO. With the MUSE mobile app, easily collect and redeem points both in-store and online across the UAE, KSA, and Kuwait region.

Unlock exclusive rewards including early sale access, free delivery, and special event invitations. MUSE offers curated experiences tailored to luxury lifestyle enthusiasts. Manage your digital card, track your statement, and elevate your shopping journey with a seamless, rewarding app designed for discerning customers.

User Growth & Download Statistics

By:
M.C.T. FZE Limited Liability
Downloads:
93,101 92
Rating:
3.80
(374)
Version:
3.0.2 Last updated: 2026-06-16
Version code:
5168
Creation date:
2019-08-22
Publisher country:
AE AE
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.SYSTEM_ALERT_WINDOW High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • android.permission.ACCESS_ADSERVICES_AD_ID Low risk
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
  • android.permission.ACCESS_WIFI_STATE Low risk
  • See more
Size:
120.45MB
Email:
su*****@experience-muse.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-07-03
Compare stats and ranking:

Ranking

Other platforms

Apple
MUSE Loyalty Programme (v3.0.2)
4.50 (182)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
M.C.T. FZE Limited Liability
Google Play Store
https://play.google.com/store/apps/details?id=com.gravty.chalhoub
Email:
su*****@experience-muse.com
Website:
https://www.experience-muse.com

User Reviews

Users appreciate MUSE as a user-friendly loyalty program offering valuable products, luxury brands, and enjoyable experiences with helpful customer support. However, multiple reviews cite recurring problems such as account activation failures, sign-up errors, delays and issues with points earning/redemption, technical glitches, and inconsistent customer service responsiveness. Experiences with partner stores vary, influencing user satisfaction.
Pros
  • User-friendly interface and app design.
  • Good loyalty program with valuable products and experiences.
  • Prompt and helpful customer service chat feature.
  • Includes many luxury brands under one loyalty program.
  • Enhances guest experience through special events and offers.
Cons
  • Issues with account activation and registration, including duplicate email errors.
  • Points accumulation and redemption problems, including delays and not earning points on certain transactions.
  • Technical glitches, such as invalid codes and lack of SMS verification codes.
  • Poor customer service response in some cases; some complaints about customer support.
  • Some tied stores provide subpar experiences, affecting overall satisfaction.
Recent reviews
Account activation doesn't work. Points reporting doesn't work. Customer Service doesn't work. Great unloyalty program
by Al*****, 2024-10-22

Someone used my phone number to sign up for this application. This is should not be allowed.
by Ch*****, 2024-09-25
View all user reviews ›

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