Gourmet Burger Kitchen

Name: Gourmet Burger Kitchen
Rating: 4.111111 (1880 reviews)
Author: PepperHQ Ltd

By: PepperHQ Ltd

Download our new app!

This app was removed from Google Play Store on 2025-06-20

Features & Capabilities

Welcome to the new Gourmet Burger Kitchen (GBK) app, designed to make your burger experience simpler and more rewarding. For every £10 you spend, you'll earn one stamp. Collect five stamps and enjoy a free burger on us! This app is perfect for burger lovers who want to get more out of their meals.

Beyond rewards, the GBK app offers convenient features like Order & Collect and Order & Pay at your table, making dining hassle-free. You can also book your table directly through the app, ensuring a seamless and satisfying experience at Gourmet Burger Kitchen.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

4.14.027.1427 Last updated: 2025-01-16

Version code:

108976

Creation date:

2021-04-01

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk

Size:

21.86MB

Email:

co*****@gbk.co.uk

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-06-20

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

PepperHQ Ltd

Google Play Store

https://play.google.com/store/apps/details?id=com.gourmetburgerkitchen.app

Email:

co*****@gbk.co.uk

Website:

https://www.gbk.co.uk/

User Reviews

The Gourmet Burger Kitchen app faces significant user frustrations, chiefly due to slow performance, frequent glitches, and a complicated, inconsistent ordering process that includes mandatory registration and problematic payment. Many users report inability to use key features like table ordering or scan codes, often forcing them to order at the counter. Despite app issues, customers appreciate the ability to order burgers rare, loyalty rewards, good offers, a great kids menu, and friendly staff. Overall, the app negatively impacts the dining experience and needs major improvements.

Pros

Ability to order burgers rare, which is uncommon even in higher end burger restaurants.
Earn stamps for free burgers and access to app-specific offers.
Great kids menu and pleasant restaurant atmosphere with music and décor.
Staff are generally lovely, providing good service despite app issues.

Cons

App is very slow, with frequent errors and loading issues, especially during ordering and payment.
Requires mandatory registration and collection of many personal details, causing inconvenience.
Ordering process is complicated and inconsistent, including confusing customization and extras selection.
App doesn't work well for ordering to table; features like scan code and order to table often fail.
Frequent app crashes, glitches, and unsuccessful payment attempts leading customers to order at counter instead.

Recent reviews

super slow process. account registration failed first time. google play would not work correctly. had to use a separate credit card! rubbish.

Be*****, 2024-12-29

The app is okay, once you learn how to use it. In store scan code doesn't work - you have to order through the app only even though the app claims otherwise. Ordering is not as simple as could be - on some burgers you just click and order and others you have to tick boxes like "no extras" before the order will be accepted.