GoTix Pulse

GoTix Pulse is the official check-in companion for organisers using the GoTix event platform. Scan QR tickets at the entrance to admit attendees instantly — even without an internet connection. Scans queue locally on the device and sync automatically once you're back online, so no admission is ever lost.

Designed for event staff at the door, GoTix Pulse complements the GoTix web platform where organisers create events, sell tickets, and manage attendees.

KEY FEATURES

• Fast QR scanning — point the camera at a ticket, get instant haptic and audio confirmation
• Works offline — scan continues even with no signal; results sync automatically when reconnected
• Multi-event support — switch between every event you have access to from one app
• Multi-tier check-in — tier colours from your event settings appear on each scan so staff confirm the correct ticket type at a glance
• Per-ticket or combined-tier QR support — works seamlessly with either GoTix ticket-issuance mode
• Counter assignment — admit only tickets routed to your counter (e.g. "VIP" counter only handles VIP tier QRs)
• Role-based access — Owners, Admins, Members and Viewers can all scan; permissions are managed centrally in your GoTix tenant
• Multi-tenant — staff working for multiple organisers can switch tenants without logging out
• Clear scan feedback — successful check-in shows attendee name, tier and booking reference; duplicate scans clearly flag "already checked in"
• Undo — accidentally scanned the wrong ticket? Undo the last check-in within five minutes

WHO IS IT FOR

GoTix Pulse is for organisers and venue staff running events through gotix.my — conferences, training programmes, sport meets, galas, school events, and any ticketed gathering where attendance needs to be verified at the door.

If you're an attendee with a ticket, you do NOT need this app — your booking confirmation email contains your QR code, which you simply present at the door.

GETTING STARTED

1. Create an event and sell tickets at gotix.my
2. Invite your door staff to your tenant team (Owner, Admin, Member or Viewer role)
3. Each staff member installs GoTix Pulse, logs in with their tenant credentials, and picks the event
4. Point the camera at attendee QR codes at the door

PRIVACY AND SUPPORT

GoTix Pulse only collects what is necessary to log you in and record the check-ins you perform. Your data is stored on the GoTix servers we operate — never sold or shared with third parties.

Read our privacy policy at https://www.gotix.my/privacy
Need help? Contact us at support@gotix.my