GoParcel Driver

Dispatch Citizens is eager to collaborate with drivers & is very aware that our success is tied directly to drivers’ success. We want to enable drivers to take a more proactive role in fostering both their success & the success of Dispatch Citizens LLC. The GoParcel Driver Application’s objective is to offer drivers the tools, features & functions to empower their active engagement with Dispatch Citizens. The features and functionality of GoParcel Driver include the following:

• Full integration with GoParcel system, our Routing, Scheduling and Dispatch (“RSD”) Solution
• Initial trip summary for the driver
• Number of stops. Total miles to be traveled
• Confirmation by the driver of the list of routes
• Depot out functionality
• Documents route initiation from the address of their depot
• Trip status management
• Pick-up Arrive with late to pick-up reason report
• Pick-up Perform
• Performed Pick-up with passenger signature confirmation
• The passenger did not show for pick-up
• The passenger did not show for pick-up
• The passenger canceled the trip at the “door”
• Drop-off Arrive
• Drop-off Performed
• Depot In
• Documents the end of the route and return to the depot
• End of day trip summary: Number of stops, miles, trips performed, canceled trips, member “no-shows”, late reasons tracking
• Digital driver signature for route confirmation
• GPS tracking capability: Longitude, latitude, speed, bearing, accuracy, configurable data refresh frequency, and trip audit capability
• Driver notifications
• Route changes by dispatch
• Trip change acknowledgment by the driver

Goparcel Driver provides expanded mobile app functionality to improve drivers’ ability to manage their routes and further works to align the business objectives of Dispatch Citizens, those of providers and independent contractor drivers.