Reviews of Google Voice

By: Google LLC App

List of user reviews and ratings for Google Voice

Total ratings

4.15 (Rating count: 371,454)

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Review summary

Google Voice is valued as a free second number for privacy and work, and it can function over Wi‑Fi, making it useful in emergencies. However, users frequently report spam calling, verification hurdles with ID requirements, activation/number issues, and mixed support experiences, which can hinder adoption despite its longstanding utility and reliability for many users.

Pros

Free second number for privacy and business use
Works over Wi‑Fi and can replace cellular service (calls/texts like a landline)
Long-term reliability and usefulness in emergencies
Keeps your real number private and reduces exposure to scammers

Cons

Spam calls are not adequately blocked; spam can still get through
Mandatory photo ID verification is error-prone and can block access
Activation issues and occasional suspensions or account access problems
Support is inconsistent or unhelpful for some users

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User Reviews

Recent rating average: 2.30

All time rating average: 4.15

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35% (377)

Date	Author	Comment
2026-08-10	La*****	Does not ring. Still does not ring and I have tried to repair it many calls. Outgoing calls only. I'm looking for another app to replace this. I will not contact you. Please fix or I will no longer use this app. June 2025 now can't use Google cut it out with your ads app or add what do you want me to use?full not able to use app
Does not ring. Still does not ring and I have tried to repair it many calls. Outgoing calls only. I'm looking for another app to replace this. I will not contact you. Please fix or I will no longer use this app. June 2025 now can't use Google cut it out with your ads app or add what do you want me to use?full not able to use app
2026-08-10	Tz*****	Missing too many basics. Missing automatic signature. Cannot sms to a group.
Missing too many basics. Missing automatic signature. Cannot sms to a group.
2026-08-10	Mu*****	this is a good app for my phone it would be nice to bring more features and privacy to it
this is a good app for my phone it would be nice to bring more features and privacy to it
2026-08-09	ki*****	this application is awful I don't have phone service cannot verify a phone NUMBER IF I DON'T HAVE ONE I NEED THIS APPLICATION AND I DON'T HAVE AN ID EITHER BECAUSE IM HOMELESS. GENUINELY USELESS
this application is awful I don't have phone service cannot verify a phone NUMBER IF I DON'T HAVE ONE I NEED THIS APPLICATION AND I DON'T HAVE AN ID EITHER BECAUSE IM HOMELESS. GENUINELY USELESS
2026-08-09	Ad*****	Since when do you need an ID to use VOIP? ID deeznutz Google, I'll go to one of the plethora of other options that don't require invasive privacy measures.
Since when do you need an ID to use VOIP? ID deeznutz Google, I'll go to one of the plethora of other options that don't require invasive privacy measures.
2026-08-09	Th*****	why can't this app work on older phones. I use this app on my old Galaxy 8 for backup & emergencies. All these updates seem very unnecessary
why can't this app work on older phones. I use this app on my old Galaxy 8 for backup & emergencies. All these updates seem very unnecessary
2026-08-09	Ch*****	verification did not work
verification did not work
2026-08-09	Ku*****	I've depended on this app for years. Now it has updated with an ad pushing Gemini for keeping notes on my calls. Except the ad is broken and cannot be dismissed. So I cannot USE voice any more.
I've depended on this app for years. Now it has updated with an ad pushing Gemini for keeping notes on my calls. Except the ad is broken and cannot be dismissed. So I cannot USE voice any more.
2026-08-09	Ja*****	I use this when traveling internationally with a international sim card, not every day. I can get over them taking my number but that's not the kicker... they give no option to request a new number. now the service is completely unusable for me. I have been a customer since it was Grand Central. sad EDIT: got my GV number back with some vpn trickery. all good now. the new upcharges on some services is a little annoying
I use this when traveling internationally with a international sim card, not every day. I can get over them taking my number but that's not the kicker... they give no option to request a new number. now the service is completely unusable for me. I have been a customer since it was Grand Central. sad EDIT: got my GV number back with some vpn trickery. all good now. the new upcharges on some services is a little annoying
2026-08-09	Mo*****	my only problem that you can not get in contact or get a real time help with support to investigate something and only available option is to write a feed back and from there no one else would contact you and thats where the frustration is all about the problem or the issue were never solved.
my only problem that you can not get in contact or get a real time help with support to investigate something and only available option is to write a feed back and from there no one else would contact you and thats where the frustration is all about the problem or the issue were never solved.