Reviews of Google Voice

By: Google LLC App

List of user reviews and ratings for Google Voice

Total ratings

4.16 (Rating count: 371,168)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Google Voice is valued as a free second number for privacy and work, and it can function over Wi‑Fi, making it useful in emergencies. However, users frequently report spam calling, verification hurdles with ID requirements, activation/number issues, and mixed support experiences, which can hinder adoption despite its longstanding utility and reliability for many users.

Pros

Free second number for privacy and business use
Works over Wi‑Fi and can replace cellular service (calls/texts like a landline)
Long-term reliability and usefulness in emergencies
Keeps your real number private and reduces exposure to scammers

Cons

Spam calls are not adequately blocked; spam can still get through
Mandatory photo ID verification is error-prone and can block access
Activation issues and occasional suspensions or account access problems
Support is inconsistent or unhelpful for some users

Upgrade to see all 1,031 reviews

User Reviews

Recent rating average: 2.20

All time rating average: 4.16

Upgrade to see all 1,031 reviews

35% (362)

Date	Author	Comment
2026-07-06	na*****	app not working like normal since updates
app not working like normal since updates
2026-07-05	Ro*****	won't verify my account and they don't have any help with it
won't verify my account and they don't have any help with it
2026-07-05	Ja*****	okay
okay
2026-07-05	Je*****	I'm getting a "error loading conversations please try again". lost all my calls and previous messages.
I'm getting a "error loading conversations please try again". lost all my calls and previous messages.
2026-07-05	Li*****	Newest version now requires ID verification to use the app and get a number when this wasn't required before. Immediately uninstalled.
Newest version now requires ID verification to use the app and get a number when this wasn't required before. Immediately uninstalled.
2026-07-04	Ro*****	The voicemail feature simply stopped working 4 days ago. I have cleared my cache as well but nothing seems to help. I noticed another person had the same issue. This is annoying. Thanks for the tip. Why in the world would Google need my driver's license or passport number to access voicemail? Sounds like an invasion of privacy!
The voicemail feature simply stopped working 4 days ago. I have cleared my cache as well but nothing seems to help. I noticed another person had the same issue. This is annoying. Thanks for the tip. Why in the world would Google need my driver's license or passport number to access voicemail? Sounds like an invasion of privacy!
2026-07-04	Pa*****	great app, run a small business off it. completely separates personal from business phone
great app, run a small business off it. completely separates personal from business phone
2026-07-04	Wi*****	It's rare that you get really clear sound like you would with a cellular service but all the other features have proven the app to be one of the best and most useful app ever on Android First big advantage is it's free! A real phone number to keep forever on my many phones and laptops and all will ring on a incoming call . No room to say all the great things about it. It's the backbone to every device I have had for 16 years. I would give it 100 stars if I could.
It's rare that you get really clear sound like you would with a cellular service but all the other features have proven the app to be one of the best and most useful app ever on Android First big advantage is it's free! A real phone number to keep forever on my many phones and laptops and all will ring on a incoming call . No room to say all the great things about it. It's the backbone to every device I have had for 16 years. I would give it 100 stars if I could.
2026-07-04	To*****	Sorry, Google Voice is not available in your country yet. 😬
Sorry, Google Voice is not available in your country yet. 😬
2026-07-03	Li*****	am able to download but says not available in my country yet
am able to download but says not available in my country yet