Goodwill Smartlink Pvt Ltd

Goodwill is a innovative organisation that has driven changes in this industry by taking the lead in providing affordable broadband access to home users and corporates, when it was thought to be impossible and still continues to do so. Today we provide with the one of the cheapest internet services in the city Goodwill is an ISP operating currently only in Pune and has established itself as one of the significant players in the City. Goodwill delivers its services via its Select entrepreneurs/cable operators who follow the standards set by the company.
Over thousands of clients trust us with their business-critical needs. Our unconventional thinking, personalised service, solid business principles and providing more than we commit for makes us stand apart in this industry.

Teamwork
We strongly believe that best solutions come when working together with colleagues and customers
Listen to and respect each other whilst working together to achieve mutually beneficial results
Check with colleagues when unsure and take their help when needed
Conflict is brought out into the open and dealt with constructively until all parties are satisfied with the result OR resolved according to agreed guidelines

Excellence
Always strive to deliver what we promise both to internal and external customers
Create an environment of continuous learning and improvement that enhance quality of work force leading to better customer experience

Leadership
A visionary, courageous and inspirational leadership is core to our business
It helps us lead with clients, lead with people and above all attain thought leadership
We believe in creating young leaders at all levels of the hierarchy

Ownership
A vital element responsible for internal and external customer good will is ownership of actions and deliverables
Each of us is fully accountable for retaining our customers ensuring repeat business

Customer Service
Customer is the reason for our existence and serving them is our motto
Always ensure he/she is completely satisfied with our policies, terms, conditions and bill statements
We make it a point to take his/her suggestion to serve better