Reviews of اكتشف كيك | Discover KAEC

By: Emaar The Economic City App

List of user reviews and ratings for اكتشف كيك | Discover KAEC

Total ratings

4.17 (Rating count: 1,351)

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Review summary

Users appreciate that the app is easy, fast, and user-friendly with well-organized information and good service. The city itself is praised as beautiful and well-developed. However, multiple users report issues with app lagging, login difficulties, a frustrating date of birth selector, and technical problems like black screens or hanging. Some users also faced errors with permit bookings not being properly processed or confirmed.

Pros

Easy and fast to use with convenient access
App provides important and well-organized information upfront
Helpful and good service with instant response
The city of KAEC is beautiful and well-developed
User-friendly design overall

Cons

App lags and is slow at times
Problems accessing account due to login errors
Scrolling DOB selection is cumbersome especially for older users
App shows black screen or hangs on some devices/versions
Permit or booking process has errors such as missing emails or barcodes

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User Reviews

Recent rating average: 2.40

All time rating average: 4.17

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33% (7)

Date	Author	Comment
2024-11-07	Sa*****	It became ghost city lately app is laggy and no good activity
It became ghost city lately app is laggy and no good activity
2024-09-10	Ab*****	The app given black screen , it is not working properly. Anyhow it was ok for long time on Android before V 14. Now definitely not ok with Xiaomi android 14
The app given black screen , it is not working properly. Anyhow it was ok for long time on Android before V 14. Now definitely not ok with Xiaomi android 14
2024-06-18	Ir*****	Permits dont show up and always hanging
Permits dont show up and always hanging
2023-01-10	Al*****	The app is not well configured. To pick a date of birth you will have to scroll on monthly basis, for older people like us your finger goes numb before you get to it. This is not how these things are designed nowadays. Also the Visa number is not accepted. It means the format for Visa number has not been included in the first item thereby rendering the app impossible to use by visitors.
The app is not well configured. To pick a date of birth you will have to scroll on monthly basis, for older people like us your finger goes numb before you get to it. This is not how these things are designed nowadays. Also the Visa number is not accepted. It means the format for Visa number has not been included in the first item thereby rendering the app impossible to use by visitors.
2022-12-25	WA*****	I can't access my account always till me wrong username or password, and I couldn't open the QR code pass
I can't access my account always till me wrong username or password, and I couldn't open the QR code pass
2022-05-06	bl*****	fast and easy to access.
fast and easy to access.
2022-04-27	Al*****	A little bit slow and not possible to make changes after registration
A little bit slow and not possible to make changes after registration
2022-02-23	En*****	They have built a beautiful city, but without even a single beach for public where some one can swim,
They have built a beautiful city, but without even a single beach for public where some one can swim,
2022-01-07	Ab*****	Well developed and organized guidelines provided
Well developed and organized guidelines provided
2021-11-29	Ne*****	Good. Slight difficulty to enter DOB coz have to scroll past 50yrs and above is difficult
Good. Slight difficulty to enter DOB coz have to scroll past 50yrs and above is difficult