Gong cha Tea

Name: Gong cha Tea
Rating: 2.01 (117 reviews)
Author: Café POS LLC

By: Café POS LLC

Ordering & Rewards

Features & Capabilities

The Gong cha Tea Chrome extension enhances your experience by allowing convenient pre-ordering for in-store pickup. Users can join the loyalty program to accumulate points and redeem exciting rewards directly through the app. This service covers numerous Gong cha locations across NY, NJ, CT, PA, MA, RI, NH, GA, NC, SC, FL, OK, and TX, making it easy to enjoy your favorite tea with added benefits. Streamline your ordering process and enjoy exclusive rewards with this essential tool for Gong cha fans.

User Growth & Download Statistics

App Shopping

By:

Downloads:

Rating:

Version:

3.6.0 Last updated: 2026-05-20

Version code:

Creation date:

2021-10-14

Publisher country:

Permissions:

android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.WRITE_CONTACTS Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_PROFILE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

24.87MB

Email:

gc*****@gong-cha.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 359,702 ▼ 426

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Café POS LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.gongcha.customerapp

Email:

gc*****@gong-cha.com

Website:

https://gong-cha.com

Publisher Change History

2026-05-15: go*****@gmail.com to gc*****@gong-cha.com

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User Reviews

Users of the Gong cha Tea Android app enjoy the drink selection and find the ordering experience generally easy when the app functions properly. However, many report significant problems including frequent crashes, difficulties with login and account creation, inaccurate store location data, billing errors, and invasive permission requirements. These consistent issues severely impact usability and customer satisfaction despite positive feedback on product quality and in-store service.

Pros

The app offers easy ordering and a user-friendly menu interface, making it convenient for users to order their favorite drinks.
Users appreciate the variety and quality of drinks available, mentioning specific favorites like brown sugar cinnamon with milk foam.
Customer service in-store has been noted as friendly and helpful even when app-related issues occur.

Cons

The app frequently crashes during login or usage, making it unreliable.
Users face persistent issues with account creation and login, including problems receiving OTP codes and incomplete registration screens.
The location and store selection features are inaccurate, failing to show nearby stores or showing incorrect locations.
There are billing and order management errors such as incorrect counting of items on receipts and orders charged without fulfillment due to store closures.
The app requests intrusive permissions unrelated to its core function, raising privacy concerns among users.