Date	Author	Comment
2025-01-08	So*****	Worst service I ever got, ordered something for 300 EU, they promise me "maximum delivery date" for the past 3 days, the chat bot doesn't recognize anything I put into it, they ask for a 5 digit postal number when all of Portugal uses 7 digits... "Customer service" phone is not even connected, the automatic reply "customer service" phone asks me for the tracking number, I input it, and it hangs up on me.... This was supposed to be a birthday present, the birthday is today, thanks for nothing.
Worst service I ever got, ordered something for 300 EU, they promise me "maximum delivery date" for the past 3 days, the chat bot doesn't recognize anything I put into it, they ask for a 5 digit postal number when all of Portugal uses 7 digits... "Customer service" phone is not even connected, the automatic reply "customer service" phone asks me for the tracking number, I input it, and it hangs up on me.... This was supposed to be a birthday present, the birthday is today, thanks for nothing.
2024-12-31	Jo*****	very good service and the delivery man is very good and friendly
very good service and the delivery man is very good and friendly
2024-12-31	An*****	They WILL be late, won't tell you for the sake of nothing where your parcel is, don't have a hotline where you can actually talk to people (all they have is an automatic hotline that tells you the same scarse information that the app/website does) or any useful contact at all. terrible and absolutely incompetent
They WILL be late, won't tell you for the sake of nothing where your parcel is, don't have a hotline where you can actually talk to people (all they have is an automatic hotline that tells you the same scarse information that the app/website does) or any useful contact at all. terrible and absolutely incompetent
2024-12-30	Jo*****	Scam, In Portugal the app doesn't work properly, the callcenter is unreachable and they stole two packages from me. Almost all the app features uses ES/Spain infrastructure that doesn't work In Portugal. This company is a complete scam In Portugal.
Scam, In Portugal the app doesn't work properly, the callcenter is unreachable and they stole two packages from me. Almost all the app features uses ES/Spain infrastructure that doesn't work In Portugal. This company is a complete scam In Portugal.
2024-12-15	Jo*****	Dens of theives and blaggers [IMO] (andalucía), pretend to have visited addresses claiming occupant out, so as to save fuel and drop off at drop points. After using them I now receive daily scam emails from them..AVOID!!!!
Dens of theives and blaggers [IMO] (andalucía), pretend to have visited addresses claiming occupant out, so as to save fuel and drop off at drop points. After using them I now receive daily scam emails from them..AVOID!!!!
2024-12-11	Mo*****	GLS is the worst shipping courier in the world. I was supposed to receive my shipment in 1-3 working days. And it has been 9 days so far without my shipment! terrible! it has been in my cities distribution for 5 days now and it hasn't come. the worst part is there customer service. it is easier to escape Alcatraz than it is to get in contact with customer service. let alone it being someone competent enough to get my shipment.
GLS is the worst shipping courier in the world. I was supposed to receive my shipment in 1-3 working days. And it has been 9 days so far without my shipment! terrible! it has been in my cities distribution for 5 days now and it hasn't come. the worst part is there customer service. it is easier to escape Alcatraz than it is to get in contact with customer service. let alone it being someone competent enough to get my shipment.
2024-12-04	Va*****	Terrible. Al llamar por teléfono dicen que uses el app pero no está toda la info que se necesita en ella. Por ejemplo no se puede ver en que almacén está el paquete si tienes que recogerlo, ni su dirección ni un teléfono de contacto, tampoco es que lo cojan si llamas. Encima es un teléfono de pago que es algo ILEGAL.
Terrible. Al llamar por teléfono dicen que uses el app pero no está toda la info que se necesita en ella. Por ejemplo no se puede ver en que almacén está el paquete si tienes que recogerlo, ni su dirección ni un teléfono de contacto, tampoco es que lo cojan si llamas. Encima es un teléfono de pago que es algo ILEGAL.
2024-11-23	Hu*****	good
good
2024-10-22	ma*****	said I was absent when I was at home waiting for my delivery. This is the second time this year they have lied.
said I was absent when I was at home waiting for my delivery. This is the second time this year they have lied.
2024-10-16	Es*****	they are 👍
they are 👍

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