Reviews of Glo Cloud

By: Glo SelfCare

List of user reviews and ratings for Glo Cloud

Total ratings

3.62 (Rating count: 421)

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Review summary

Multiple users report serious problems with logging in and creating accounts, often accompanied by subscription and billing issues such as unexpected deductions and difficult renewal processes. Customer support is not easily reachable, exacerbating these concerns. Despite these technical and service issues, several users find the app helpful for managing storage and appreciate its user-friendly interface and affordable data plans specifically for cloud usage. Connectivity with popular apps like Dropbox and Instagram is also valued. Overall, the app has potential but requires significant improvements in login functionality and customer support.

Pros

The app is efficient in freeing up phone storage and managing junk files.
Users find the app generally pleasing and user friendly after initial setup.
Ability to connect with services like Dropbox and Instagram is appreciated.
Affordable data plans targeted for cloud usage are seen as a positive aspect.
Some users noted the app is effective and economical with storage management.

Cons

Login and account creation issues are widespread, with buttons not working and frequent login errors.
Subscription management is problematic—automatic renewals without user consent, difficulty in renewing subscriptions, and confusion over subscription status.
Customer support is lacking or inaccessible; users receive error messages instructing them to contact support with no clear contact information.
Password recovery and reset functions are unreliable, causing frustration.
App instability with intermittent failures, sometimes linked to weekends or specific regions, and inability to access the app properly after download.

User Reviews

Recent rating average: 1.80

All time rating average: 3.62

5 star

333% (10)

Date	Author	Comment
2023-08-26	Br*****	You can't Login/Create new acc (the buttons doesn't work) Installing this app is completely wastage of data & rubbish...
You can't Login/Create new acc (the buttons doesn't work) Installing this app is completely wastage of data & rubbish...
2022-10-10	Ri*****	This is just a useless app. The worst experience ever. I can't even sign in but they keep taking my money. Just a huge scam. Please let's go back to the way things were before.
This is just a useless app. The worst experience ever. I can't even sign in but they keep taking my money. Just a huge scam. Please let's go back to the way things were before.
2022-06-02	Aw*****	I am unable to log in. Error message is 'You not currently authorised to access this service. Please contact customer support' No information on the customer support to contact. Please help!!!
I am unable to log in. Error message is 'You not currently authorised to access this service. Please contact customer support' No information on the customer support to contact. Please help!!!