Reviews of Glo Cloud

By: Glo SelfCare

List of user reviews and ratings for Glo Cloud

Total ratings

3.62 (Rating count: 420)

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Review summary

Multiple users report serious problems with logging in and creating accounts, often accompanied by subscription and billing issues such as unexpected deductions and difficult renewal processes. Customer support is not easily reachable, exacerbating these concerns. Despite these technical and service issues, several users find the app helpful for managing storage and appreciate its user-friendly interface and affordable data plans specifically for cloud usage. Connectivity with popular apps like Dropbox and Instagram is also valued. Overall, the app has potential but requires significant improvements in login functionality and customer support.

Pros

The app is efficient in freeing up phone storage and managing junk files.
Users find the app generally pleasing and user friendly after initial setup.
Ability to connect with services like Dropbox and Instagram is appreciated.
Affordable data plans targeted for cloud usage are seen as a positive aspect.
Some users noted the app is effective and economical with storage management.

Cons

Login and account creation issues are widespread, with buttons not working and frequent login errors.
Subscription management is problematic—automatic renewals without user consent, difficulty in renewing subscriptions, and confusion over subscription status.
Customer support is lacking or inaccessible; users receive error messages instructing them to contact support with no clear contact information.
Password recovery and reset functions are unreliable, causing frustration.
App instability with intermittent failures, sometimes linked to weekends or specific regions, and inability to access the app properly after download.

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User Reviews

Recent rating average: 1.80

All time rating average: 3.62

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50% (10)

Date	Author	Comment
2023-08-26	Br*****	You can't Login/Create new acc (the buttons doesn't work) Installing this app is completely wastage of data & rubbish...
You can't Login/Create new acc (the buttons doesn't work) Installing this app is completely wastage of data & rubbish...
2022-10-10	Ri*****	This is just a useless app. The worst experience ever. I can't even sign in but they keep taking my money. Just a huge scam. Please let's go back to the way things were before.
This is just a useless app. The worst experience ever. I can't even sign in but they keep taking my money. Just a huge scam. Please let's go back to the way things were before.
2022-06-02	Aw*****	I am unable to log in. Error message is 'You not currently authorised to access this service. Please contact customer support' No information on the customer support to contact. Please help!!!
I am unable to log in. Error message is 'You not currently authorised to access this service. Please contact customer support' No information on the customer support to contact. Please help!!!
2022-03-20	Og*****	I downloaded the app, upon the deduction of 250,I have been trying to log in but no way.after password reset more than 10times,I will delete the app but please don't deduct my money again.useless app!!
I downloaded the app, upon the deduction of 250,I have been trying to log in but no way.after password reset more than 10times,I will delete the app but please don't deduct my money again.useless app!!
2022-02-18	ID*****	This is a great application but needs to be improved. I can connect it with drop box and Instagram but cannot connect it with my Google 1 (Google photos and drive) also cannot back up my documents ( words and Xcel). I hope the developers will take note and make improvement.
This is a great application but needs to be improved. I can connect it with drop box and Instagram but cannot connect it with my Google 1 (Google photos and drive) also cannot back up my documents ( words and Xcel). I hope the developers will take note and make improvement.
2022-01-13	Ha*****	Honestly, it is so frustrating that I took my time to download the app and all efforts to subscribe has so far not yielded any positive response. What do I do?
Honestly, it is so frustrating that I took my time to download the app and all efforts to subscribe has so far not yielded any positive response. What do I do?
2021-12-14	Ad*****	The app is working nicely, though there was a time it failed and I think it was due to weekend. But niw okay.
The app is working nicely, though there was a time it failed and I think it was due to weekend. But niw okay.
2021-11-23	An*****	Very annoying, not working. After paying the first monthly subscription to creat the account, it never worked.
Very annoying, not working. After paying the first monthly subscription to creat the account, it never worked.
2021-11-16	Of*****	This app is great and user friendly. The only issue am having right is renew of my subscription, which i have done and they are still telling me that my sub is expired that i can't upload any data again. And to worsten the matter the were telling me that my account will be deleted in 15 days to come.
This app is great and user friendly. The only issue am having right is renew of my subscription, which i have done and they are still telling me that my sub is expired that i can't upload any data again. And to worsten the matter the were telling me that my account will be deleted in 15 days to come.
2021-03-04	Og*****	My total involvement in this app is a mess. Please review this app after subscribing with 250 and downloading the app with 40mgbt and after all my password is not accepted and even the password recovery is not functioning not to talk of creating a new password. This app is amateure,!
My total involvement in this app is a mess. Please review this app after subscribing with 250 and downloading the app with 40mgbt and after all my password is not accepted and even the password recovery is not functioning not to talk of creating a new password. This app is amateure,!