GLI OPEN Sign Android

Reviews of GLI OPEN Sign

List of user reviews and ratings for GLI OPEN Sign

Total ratings

2.07 (Rating count: 103)
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Review summary

Users praise the GLI OPEN Sign for its bright and versatile display capabilities and responsive customer service. However, common issues include Bluetooth connectivity problems, particularly on Android; failure to support 24-hour time format; improper handling of daylight savings time; and difficulties with saving settings like on/off times. Additionally, the app lacks features for controlling multiple signs simultaneously, leading to user frustration, especially given the product's price.
Pros
  • The sign is bright, visually appealing, and has various display capabilities.
  • Customer service is responsive and helpful, providing quick answers.
  • The app works well for controlling a single sign once connected.
  • The sign allows programming of on/off times and color changes.
  • The app is straightforward to use when the connection is successful.
Cons
  • The app frequently has Bluetooth connectivity issues, especially with Android devices.
  • The app does not support 24-hour (military) time format despite advertising it.
  • Daylight savings time is not recognized or handled correctly by the app.
  • The app has issues keeping settings, such as on/off times, with some defaulting to incorrect values (e.g., AM/PM confusion).
  • There is a lack of support for managing multiple signs simultaneously in the app.
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User Reviews

Recent rating average: 1.60
All time rating average: 2.07
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5 star
5% (4)
4 star
1% (1)
3 star
0%
2 star
5% (4)
1 star
14% (11)
DateAuthorRatingComment
2024-03-11
Su*****
Update: March 11, 2024 Excellent response time to a Sunday email! NEW ANDROID version of the app Feb 2024! - Delete your app. - Reinstall from App Store. - Unplug sign. - Launch app. - Once app loads and starts scanning, plug sign in. - Should be connected in 5s or so! Our sign is back to being on time! YAY! Original review: Android connectivity issues here as well. Is there a fix coming?? Please and Thank you!! Stuck on Holiday Hours. Been waiting for a fix. It's now January 21st. Help?
Update: March 11, 2024 Excellent response time to a Sunday email! NEW ANDROID version of the app Feb 2024! - Delete your app. - Reinstall from App Store. - Unplug sign. - Launch app. - Once app loads and starts scanning, plug sign in. - Should be connected in 5s or so! Our sign is back to being on time! YAY! Original review: Android connectivity issues here as well. Is there a fix coming?? Please and Thank you!! Stuck on Holiday Hours. Been waiting for a fix. It's now January 21st. Help?
2024-01-20
Da*****
It used to work great and now does not work on any Android device. No signs are found when scanning. I tried 5 different phones. It works somewhat on iPhone but won't update all days. Hopefully there is a fix for this issue
It used to work great and now does not work on any Android device. No signs are found when scanning. I tried 5 different phones. It works somewhat on iPhone but won't update all days. Hopefully there is a fix for this issue
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