Reviews of GLI OPEN Sign

By: Green Light Innovations

List of user reviews and ratings for GLI OPEN Sign

Total ratings

2.07 (Rating count: 103)

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Review summary

Users praise the GLI OPEN Sign for its bright and versatile display capabilities and responsive customer service. However, common issues include Bluetooth connectivity problems, particularly on Android; failure to support 24-hour time format; improper handling of daylight savings time; and difficulties with saving settings like on/off times. Additionally, the app lacks features for controlling multiple signs simultaneously, leading to user frustration, especially given the product's price.

Pros

The sign is bright, visually appealing, and has various display capabilities.
Customer service is responsive and helpful, providing quick answers.
The app works well for controlling a single sign once connected.
The sign allows programming of on/off times and color changes.
The app is straightforward to use when the connection is successful.

Cons

The app frequently has Bluetooth connectivity issues, especially with Android devices.
The app does not support 24-hour (military) time format despite advertising it.
Daylight savings time is not recognized or handled correctly by the app.
The app has issues keeping settings, such as on/off times, with some defaulting to incorrect values (e.g., AM/PM confusion).
There is a lack of support for managing multiple signs simultaneously in the app.

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User Reviews

Recent rating average: 1.60

All time rating average: 2.07

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14% (11)

Date	Author	Comment
2024-03-11	Su*****	Update: March 11, 2024 Excellent response time to a Sunday email! NEW ANDROID version of the app Feb 2024! - Delete your app. - Reinstall from App Store. - Unplug sign. - Launch app. - Once app loads and starts scanning, plug sign in. - Should be connected in 5s or so! Our sign is back to being on time! YAY! Original review: Android connectivity issues here as well. Is there a fix coming?? Please and Thank you!! Stuck on Holiday Hours. Been waiting for a fix. It's now January 21st. Help?
Update: March 11, 2024 Excellent response time to a Sunday email! NEW ANDROID version of the app Feb 2024! - Delete your app. - Reinstall from App Store. - Unplug sign. - Launch app. - Once app loads and starts scanning, plug sign in. - Should be connected in 5s or so! Our sign is back to being on time! YAY! Original review: Android connectivity issues here as well. Is there a fix coming?? Please and Thank you!! Stuck on Holiday Hours. Been waiting for a fix. It's now January 21st. Help?
2024-01-20	Da*****	It used to work great and now does not work on any Android device. No signs are found when scanning. I tried 5 different phones. It works somewhat on iPhone but won't update all days. Hopefully there is a fix for this issue
It used to work great and now does not work on any Android device. No signs are found when scanning. I tried 5 different phones. It works somewhat on iPhone but won't update all days. Hopefully there is a fix for this issue